Charity Assistant Shop Manager – Great Dunmow
Location: St Clare Hospice Shop, 41 High Street, Great Dunmow, CM6 1AE
Salary: £15,212.61 – £15,983.10 per annum (Based on FTE £25,354.50 – £26,638.50) & inclusive of 5% High Cost Area Allowance
Hours: 22.5 hours per week (within a 7-day trading week)
Overview of the role
St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.
This is a hugely exciting time to join St Clare Hospice Retail, and this is a great role for someone looking to develop their management skills further within a busy charity Retail environment.
St Clare has been trading in Dunmow for over 15 years and is a popular shop with local shoppers and donors. We are looking for a creative retailer to work with the current team of staff and volunteers in delivering exceptional customer service to our supporters, donors, and customers. You will be diligent in daily compliance across health and safety in the workplace and compliance of Retail gift aid processing to maximise the income at every opportunity.
Key Responsibilities:
1. Deliver exceptional customer service.
2. Ensure compliance with health and safety regulations.
3. Manage Retail gift aid processing.
4. Work collaboratively with staff and volunteers.
Benefits:
In return for your commitment, we offer a competitive salary and benefits package, generous leave allowance, pension and life assurance scheme, Employee Assistance Programme, free parking, and the option to continue your membership of the NHS pension scheme. We offer excellent development opportunities and are committed to supporting individuals in their learning and development.
Application Process:
Please complete a St Clare Hospice application form or submit your CV with a cover letter telling us why you feel you are suitable for this role (in particular, explaining how you fulfil the requirements set out in the Person Specification).
Only shortlisted candidates will be contacted.
Please note we reserve the right to close the advert once we receive sufficient applications, so we recommend an early application.
If you require any assistance regarding the application process, please telephone the HR Team on 01279 773744 or email hr@stclarehospice.org.uk.
We are committed to promoting equality, diversity, and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge, and skills make in delivering quality services. We encourage applications from people of all backgrounds and abilities.
Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.
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