Job summary We have a fantastic opportunity for an enthusiastic, professional and self-motivated individual to be part a supportive team administering the delivery of a wide range of projects, initiatives and education, supporting general practice to attract, develop and retain their workforce Who You Are: A self-starter with a go-getter attitude and a forward-thinking approach Flexible and adaptable, thriving in a fast-paced environment Exceptionally organised with a keen eye for detail Confident in Microsoft Office applications with good IT skills This post would be suitable to those who possess excellent written and verbal communication as well as organisational skills, which are required to effectively liaise with a wide range of stakeholders This is a full time hybrid post requiring at least 1 day in the office per week which is based at Allia Future Business Centre in Peterborough You may be required to travel to PCNs/Practices and Training Venues around Cambridgeshire and Peterborough The role is advertised as a Fixed Term Contract, contract end date: 31st March 2026 Main duties of the job Main duties and responsibilities In this role you will Under take a wide range of tasks, providing administrative support to the team, for the delivery of a broad range of projects and programmes of work across multiple workstreams Collate data to support reporting requirements Support to the Training Hub team with regular meetings and email accounts Support effective communication with stakeholder management including clinicians Support with the maintenance and development of internal processes and implement new processes/systems where appropriate Keep accurate and complete records in a written or electronic format and ensure routine filing and storage of confidential documentation as required Support with finance activities including the invoicing process and updating relevant records in a timely manner Provide administration support for setting up learning and development system resources such as google documents, presentations and generating certificates Update and monitor the Training Hub website Assisting with communication and engagement activities- which includes creating/sourcing content for social media platforms and newsletters About us About Us Cambridgeshire and Peterborough Training Hub provides training and development opportunities for all clinical and non -clinical staff working in GP Practices across the County. It is commissioned to provide a range of projects and initiatives aimed at supporting and developing the general practice workforce at all stages in their careers Our Values To attract, develop and support our general practice workforce, enabling them to provide high quality care to our patients Date posted 08 April 2025 Pay scheme Other Salary £23,850 a year Contract Fixed term Duration 9 months Working pattern Full-time Reference number B0438-25-0001 Job locations Allia Future Business Centre London Road Peterborough Cambridgeshire PE2 8AL Job description Job responsibilities Job Description Communication/Customer Service and Team working Engage and work with general practices and staff across Cambridgeshire and Peterborough. Required to communicate with people at all levels, proactively build good working relationships and supporting effective communication to a wide range of internal and external stakeholders Represent CPTH as required and always present a positive image of self and of the Training Hub by being welcoming and maintaining a professional attitude. Act responsibility as a team member and seek help where necessary, expanding on knowledge, skills and experience within personal professional development. Be an active and supportive member of a team, punctual and well presented. Operate effectively in a flexible and demanding environment and proactively engage with the team and other stakeholders. Provide appropriate communication to identify problems and solutions promptly Administration Providing administrative support to all the Training Hub team for the delivery of a broad range of project and initiatives Monitor and respond to queries via email or phone and ensure all have been actioned. Support to the Training Hub team with regular meetings including being responsible for communicating minutes, action logs and agendas Update and monitor the Training Hub website with information, events and resources Provide organisational support for educational events and support training hub colleagues and practices with training offers Support the Training Hub team in collating and recording relevant data and information to report back on TH performance and funding. Keep accurate and complete records in electronic format consistent with legislation, policies and procedures and routine filing/storage of confidential documentation as required. Undertake any other administrative duties specified by the Training Hub Manager. Planning and Organising Ability to work in an environment that requires a high degree of accuracy and attention to detail Ability to work to deadlines without compromising on quality of output Ability to work autonomously when required Demonstrate good organisational skills and prioritise work as necessary. Supports planning on a number of activities, plans own workload, formulates and adjusts plans accordingly Work within the limits of own competence and responsibility and refer issues beyond these limits to relevant people. Prioritise own workload and organise own work to meet these priorities and reduce risks to quality. Maintain a safe and tidy working environment. People and Resources Support colleagues to help meeting work demands Recognise areas of self-improvement and seek support to develop. Undertake mandatory/statutory training as and when required by GPN policy. Participate in appraisals and agree a personal development plan. An understanding, acceptance and adherence to the need for strict confidentiality Financial responsibility Record and process payments correctly Update any project and finance tracker documentation The post holder is expected to; Adhere to policies and procedures and relevant legislation including the requirements of any professional bodies. Attend mandatory training as identified by the employer Highlight potential development area For full details of the duties and criteria for the role please refer to the job description and person specification attached. Job description Job responsibilities Job Description Communication/Customer Service and Team working Engage and work with general practices and staff across Cambridgeshire and Peterborough. Required to communicate with people at all levels, proactively build good working relationships and supporting effective communication to a wide range of internal and external stakeholders Represent CPTH as required and always present a positive image of self and of the Training Hub by being welcoming and maintaining a professional attitude. Act responsibility as a team member and seek help where necessary, expanding on knowledge, skills and experience within personal professional development. Be an active and supportive member of a team, punctual and well presented. Operate effectively in a flexible and demanding environment and proactively engage with the team and other stakeholders. Provide appropriate communication to identify problems and solutions promptly Administration Providing administrative support to all the Training Hub team for the delivery of a broad range of project and initiatives Monitor and respond to queries via email or phone and ensure all have been actioned. Support to the Training Hub team with regular meetings including being responsible for communicating minutes, action logs and agendas Update and monitor the Training Hub website with information, events and resources Provide organisational support for educational events and support training hub colleagues and practices with training offers Support the Training Hub team in collating and recording relevant data and information to report back on TH performance and funding. Keep accurate and complete records in electronic format consistent with legislation, policies and procedures and routine filing/storage of confidential documentation as required. Undertake any other administrative duties specified by the Training Hub Manager. Planning and Organising Ability to work in an environment that requires a high degree of accuracy and attention to detail Ability to work to deadlines without compromising on quality of output Ability to work autonomously when required Demonstrate good organisational skills and prioritise work as necessary. Supports planning on a number of activities, plans own workload, formulates and adjusts plans accordingly Work within the limits of own competence and responsibility and refer issues beyond these limits to relevant people. Prioritise own workload and organise own work to meet these priorities and reduce risks to quality. Maintain a safe and tidy working environment. People and Resources Support colleagues to help meeting work demands Recognise areas of self-improvement and seek support to develop. Undertake mandatory/statutory training as and when required by GPN policy. Participate in appraisals and agree a personal development plan. An understanding, acceptance and adherence to the need for strict confidentiality Financial responsibility Record and process payments correctly Update any project and finance tracker documentation The post holder is expected to; Adhere to policies and procedures and relevant legislation including the requirements of any professional bodies. Attend mandatory training as identified by the employer Highlight potential development area For full details of the duties and criteria for the role please refer to the job description and person specification attached. Person Specification Qualifications Essential Educated to GCSE or equivalent (Grade C or above) standard in English and Maths Desirable Qualifications in administration e.g. RSA stage II/NVQ Level 2 in Administration or equivalent Able to travel Skills, ability and knowledge Essential Excellent organisation and administrative skills Clear communicator with excellent oral, written and presentation skills Ability to work autonomously and use initiative and to contribute effectively Ability to take instruction and can demonstrate a flexible approach Time management and organisational skills Problem solving skills and ability to respond to sudden unexpected demands Ability to work as part of a team Desirable A general understanding of the NHS and the way it works Competent user of social media platforms Experience Essential Excellent IT literacy skills with demonstrable experience of using Microsoft Office, e.g. Word Outlook and Excel Demonstrable administrative experience Experience of updating basic website content Desirable Experience of working in NHS or Learning and Development environment Experience of updating basic website content Person Specification Qualifications Essential Educated to GCSE or equivalent (Grade C or above) standard in English and Maths Desirable Qualifications in administration e.g. RSA stage II/NVQ Level 2 in Administration or equivalent Able to travel Skills, ability and knowledge Essential Excellent organisation and administrative skills Clear communicator with excellent oral, written and presentation skills Ability to work autonomously and use initiative and to contribute effectively Ability to take instruction and can demonstrate a flexible approach Time management and organisational skills Problem solving skills and ability to respond to sudden unexpected demands Ability to work as part of a team Desirable A general understanding of the NHS and the way it works Competent user of social media platforms Experience Essential Excellent IT literacy skills with demonstrable experience of using Microsoft Office, e.g. Word Outlook and Excel Demonstrable administrative experience Experience of updating basic website content Desirable Experience of working in NHS or Learning and Development environment Experience of updating basic website content Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cambridge & Peterborough Training Hub Address Allia Future Business Centre London Road Peterborough Cambridgeshire PE2 8AL Employer's website https://cptraininghub.nhs.uk/ (Opens in a new tab)