Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. More than ever, we are committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners). At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Main Purpose of the Position To provide overall management of the fleet team which includes a Coordinator, Valeter and a team of drivers to ensure efficient co-ordinate of fleet movements within the defined delivery area to maximise utilisation and profitability. Having responsibility for offering corporate, leisure and prestige customers a 6 day operation including offering a call out (out of hours) service. What we can offer you: Competitive Basic Salary Provision of a fully electric company car with on site charging Free on site car parking Exceptional commission scheme - uncapped bonus potential with on target earnings Starting on 6 weeks holiday (including bank holidays), increasing with length of service Pension and a life insurance scheme Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development forms part of current non contractual benefit offering Main duties: To oversee the management and co-ordination of all daily fleet movements to ensure effective use of staff and vehicles To monitor and develop the fleet staff in relation to their performance in order to achieve Station targets and to deliver the highest standard of customer service To ensure that staff are fully trained, understand and adhere to the Company's Operating Procedures and any Service Level Agreements where appropriate To monitor damage reporting, maintenance and Service Levels in order to minimise costs and maximise utilisation To effectively monitor and organise timely removal of vehicles ready for sale To inform customers of any service issues that would have an impact on them and to effectively deal, within agreed parameters, with any customer service issue in relation to fleet. To communicate with the Branch Manager, Regional Fleet Manager and Fleet Distribution to ensure both fleet mix and volumes are appropriate to current business profiles To develop a relationship with relevant departments and other branches, including the implant team to ensure a supportive and professional working environment is in place To monitor the preparation of vehicles to ensure they are valeted to a high standard Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Good organisation and planning skills Ability to work as a team Interpersonal skills. Communicate clearly, verbally and in writing. Display confidence when dealing with people at all levels and the ability to listen. Positive attitude and professional appearance. Attention to detail and excellent administration skills. Ability to work to procedures and follow instruction. Flexibility to working hours in line with business needs.