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What You'll Do
* Assume Store Manager responsibilities in their absence, overseeing daily operations.
* Lead and coach colleagues to enhance customer service and drive optimal performance.
* Demonstrate mastery of daily tasks; train new employees accordingly.
* Advise Store Manager on employee performance and make improvement suggestions.
* Delegate tasks efficiently for timely completion of opening/closing checklists.
* Set an example for exceptional customer service and commitment to company standards.
* Supervise team to ensure outstanding customer experiences and service quality.
* Maintain store appearance, prevent theft, manage cash register, control inventory.
* Uphold operational excellence in visual merchandising and safety/security protocols.
* Support staff through role modeling, supervision, and constant performance improvement.
* Deputize for the Store Manager, ensuring adherence to opening hours and checklist completion.
What You'll Bring to the Table
* More than 2 years of experience in a similar role.
* Strong commercial and coaching skills.
* Fluent in English and local language.
* Brand ambassador for Crocs.
* Good knowledge of the market.
* Training and leadership expertise.
* Experience in retail, working with key figures is an advantage.
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