Customer Service Advisor
Basic Salary: Up to £30,000 (DOE)
Working Hours: 7:30 am - 17:00 pm Monday - Friday (occasional Saturday)
Location: Taplow
New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.
Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.
Responsibilities of a Front of House/CSA/Customer Service Advisor:
1. Provide excellent customer service
2. Multi-task and prioritize tasks
3. Maintain attention to detail in all administration
4. Scan documents
5. Book parts
Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:
1. Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role
2. Excellent customer service and organizational skills
3. Good IT skills
4. Experience of cash credit control
5. Excellent administrative skills
6. Ability to work well under pressure and to tight deadlines
7. Ability to work within a team environment
This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a competitive salary together with excellent brand approvals and benefit from a company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.
Please contact Carly Wellard at Tru Talent on (phone number removed) or (phone number removed) or if you can 'Apply Now'.
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