CAD Drafting Technician / Technical Roof Processor
Icotherm Roof Systems is the market leader in high quality timber framed solid roof solutions in the UK, with a brand that is recognized throughout the UK.
We are recruiting for a Technical Order Processor at our new office and factory in Blackburn.
Your responsibilities will be:
* Processing customer quotes, accurately and efficiently using in-house design software.
* Implementing and checking of customer orders and finalising orders from design through to manufacture.
* Create full manufacturing packs and develop shop floor drawings.
* Liaise with office and factory when required, to ensure orders are being processed through correctly.
* Dealing with customer queries relating to quotes and orders via e-mail and telephone.
* Assist in resolving any order-related issues or customer enquiries.
* On-site assistance via telephone or e-mail for any design or technical issues.
* Through training, gain knowledge and experience on Icotherm's differing roof and wall systems.
* Follow established business processes and standard operating procedures.
We are looking for a new member to join our team who has the following skills:
* Technical knowledge of the solid roof and/or conservatory industry (preferred).
* Experience in order processing ideally using software.
* Strong problem-solving and communication capabilities.
* Excellent organisational skills and strong attention to detail.
* Ability to work effectively in a fast-paced environment and multitask.
* Competent in use of MS Office.
* Experience using Autodesk products (desired but not essential).
Working Hours: 8.30am-5.00pm Monday to Thursday and 7.30am - 4.00pm Friday.
This job is full-time, on-site, and permanent.
Pay: £25,500.00-£28,500.00 per year.
* Company events
* Company pension
* Free, onsite parking
Seniority level
Entry level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Construction
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