IT Delivery Manager
12 month contract based in the South West.
Commutable from Bristol / Exeter.
Hybrid 2 / 3 days on site initially.
This is a newly created role for a skilled Delivery / Project / Agile / IT operations professional to join a large organisation to improve overall operational processes and enhance delivery across the board.
Duties will include but are not limited to the following:
* Driving continuous improvement - Improving delivery across a number of tech areas and projects including Software Engineering / 3rd line support etc.
* Acting as the primary point of contact for delivery teams, projects, and programmes in relation to central support functions, ensuring smooth communication and resolution of issues.
* Proactively assessing and defining the needs of the teams, ensuring they are supported and resourced effectively to meet their goals.
* Overseeing and assisting with workflow improvements for central operations teams, ensuring smooth execution and timely delivery of tasks.
* Liaising with key stakeholders, project and Programme Managers, and Delivery Leads across a number of tech areas to remove barriers and improve processes and overall delivery.
* Planning both at strategic and tactical levels to ensure key milestones are met on time.
* Driving implementation, development, and continuous improvement of Agile methodologies to enhance the software delivery process across multiple teams.
* Ensuring both technical and operational robustness.
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