French and Dutch speaking Customer Service Advisor
FRENCH SELECTION (FS)
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8158FD
The Company:
A well-established and award-winning company with international operations.
Main Duties:
- To provide excellent customer service and administrative support.
The Role:
1. To manage the ordering process from initial enquiry to delivery
2. To support the technical team with opening and updating tickets for technical enquiries
3. To manage existing accounts and client contract information
4. To manage credit or debit notes
5. To coordinate deliveries in line with client requirements and update client accordingly
6. To liaise with other departments regarding client requirements or changes and communicate accordingly
7. To respond to incoming enquiries and provide excellent customer service
The Candidate:
- Fluent in French and Dutch (written and spoken) - Essential
- Previous experience in customer service and/or sales support - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Computer literate (MS Office, Internet)
- Able to work in a fast-paced environment
The Salary: up to £30,000 per annum
Job Info:
Job Title: French and Dutch speaking Customer Service Advisor
Company: CV-Library
Location: Watford, Hertfordshire
Posted:
Closes: Jan 10th 2025
Sector: Customer Services
Contract: Permanent
Hours: Full Time #J-18808-Ljbffr