New vacancy Reception and Security Assistant 15 Hours per week MAST Mayflower Studios is a cultural and community hub. We present family shows, dance, musicals, music, comedy, circus, cabaret, spoken word, and visual arts. We put participation at the heart of everything we do. Mayflower Theatre is the largest theatre on the South Coast with 2,271 seats in the auditorium. The Theatre’s aim is to bring a diverse range of shows to Southampton. We present a mixture of spectacular touring productions, from musicals to dance, opera, drama, ballet and comedy. Both the Theatre and Studios operate under the Mayflower brand. Collectively we provide Inspiring Experiences to all who engage with each venue. We are looking for a Reception and Security Assistant to join MAST Studios on a 15 hour basis. The days will be varied and will include evening and weekends, therefore flexibility is essential. Your main responsibilities will be: · Unlocking/locking the building · Monitoring CCTV Providing excellent customer service to visitors to Reception, welcoming them in a polite and professional manner and ensuring they are guided appropriately. Assisting in providing a safe & secure environment throughout the building. Ensuring visitors are aware of the organisation’s relevant safe practices whilst visiting. Supporting the administrative tasks of the department. Supporting customers with booking enquiries and operate the shop /merchandise counter as appropriate. Our ideal applicant will have experience of: Security & fire alarms (including CCTV monitoring) Reception/customer service Security in a public venue ACT and SCaN protocols Salary is £9,929.40 per year. Mayflower is committed to safeguarding - protecting young people and adults with needs for care and support. As such, any roles involving any type of regulated activity with young people and adults with needs for care and support are subject to a safer recruitment process, including Enhanced DBS clearance before taking up the role along with the collection of references. We ensure that we have a range of policies and procedures in place which promote safeguarding, diversity & inclusion and safer working practice across Mayflower. How to apply: Please apply by going to: https://www.cloudonlinerecruitment.co.uk/mayflowertheatre/home.aspx We are committed to ensuring a fair process for all candidates. For more details, please see our Diversity and Inclusion statement on our website’s jobs and opportunities page on the link above. If you require any assistance or have any additional requirements to complete your application with the recruitment process, please contact the People & Culture Team at recruitmentmayflower.org.uk or on 02380 711800 ext. 0. You can also contact us with any further questions you may have. Closing date: 8th December 2024 – We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as soon as possible. Job Types: Part-time, Permanent Pay: £9,929.40 per year Expected hours: 15 per week Benefits: Company events Company pension Health & wellbeing programme Private medical insurance Sick pay Schedule: Day shift Holidays Night shift Weekend availability Work Location: In person