Health and Social Care Officer Apprentices
Location: Newcastle upon Tyne
THIS IS A CATEGORY "E" POST
Please note that in all cases written references will be taken up and made available to interviewers BEFORE the final selection stage; even if you indicate otherwise.
Ref: AS367(e)
Full time
Salary: £24,294 - £25,119 per annum (A percentage of the entry level salary of the chosen job you will be working towards, or the National Minimum Wage (according to age), whichever is greater)
Health & Social Care Officers play a vital role by supporting people in the City of Newcastle to improve their quality of life.
This apprenticeship role is working towards the full role of Health and Social Care Officer (N4). The role is full time (37 hours per week) for a fixed term of 18 months.
What will I be doing?
Use a strengths-based approach to work with service users with disabilities or health needs to provide personal care, general support, and practical help which will encourage the service user to achieve continued independence, relative to their needs. This post requires the post holder to have a flexible approach to work location, duties, and hours, including shift work and working evenings/weekends and sleep ins.
1. Assist in the implementation of the care plan by carrying out the required personal care tasks; practical and hygiene tasks; and assistance with financial, social, and recreational activities.
2. Involve service users at all times, ensuring the constant promotion of the individual’s right to dignity, respect, and choice.
3. Work as a member of a team sharing relevant information about service users and the general running of the service in a timely and professional manner.
4. Complete observations and recording to provide information regarding service user progress against the care plan.
5. Contribute to the continued safe operation of the service through adherence to health, safety, and security procedures.
6. Identify risks of harm and abuse to individuals and take necessary action to deal with this.
7. Ensure personal and professional development by participating in support, supervision, appraisal, and training programmes as required.
8. Participate in working parties and planning groups as directed by the Resource Manager.
9. Promote a positive customer experience within the service.
10. Promote and implement our Diversity, Equality, Equity, and Accessibility policy in all aspects of your employment.
11. Help maintain a healthy, safe, and secure environment and adhere to our policies and procedures.
What will I need?
1. Clear motivation for undertaking an Apprenticeship in Level 2 Adult Care Worker.
2. Level 2 qualifications in Maths & English (equivalent to a GCSE grade 4 / C or above).
3. Ability to work as part of a team to achieve shared outcomes.
4. Good organisational skills and ability to prioritise work to meet deadlines.
5. Ability to follow work instructions and work within strict guidelines, including policies and procedures.
6. Ability to deal confidently, calmly, and effectively with difficult situations.
7. Ability to work on own initiative and as part of a wider team.
8. Ability to work shifts and unsociable hours.
9. Ability to promote a positive customer experience.
10. Ability to treat everyone equally and in ways that respect diversity and difference.
11. Commitment to personal development.
What will I receive in return?
We’ll support you to learn new skills and thrive in your role, undertaking a Level 2 Adult Care Worker Apprenticeship Qualification. At Newcastle City Council, our apprentices are paid a percentage of the salary for the role the apprentice is working towards, which is always at least National Minimum Wage and increases each year as you develop your knowledge and skills.
Please note: You must not hold an existing qualification at the same or higher level as this apprenticeship in the same or similar subject. If you have extensive knowledge or experience in this occupational area, you may not be eligible to undertake the apprenticeship.
We are committed to protecting and promoting the welfare of children, young people, and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information, and we will check the barred list(s).
If you believe this could be the right opportunity for you, we would love to hear from you. Please apply online at www.northeastjobs.org.uk and tell us how you meet the person specification, including any experience you might have from school, volunteering, or other activities such as sports clubs or interest groups. You’ll also need to provide references from someone who can tell us about you.
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