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Customer Service Assistant - Vita Student Operations · Building 11, Manchester
Company: Vita Student
Location: Manchester
Salary: GBP 10,000 - 40,000
Hourly Pay: £13.00
Weekly Contract: 12 hours per week.
Shift Patterns: Saturday & Sunday daytime each week, with either a Monday or Friday evening shift, finishing at 9pm.
The Opportunity:
This is a unique and varied opportunity which combines Customer Service, Event Management & Housekeeping to ensure that our Student Residents’ experience is delivered to the high standard and luxury that we pride our Vita Student brand on.
Responsibilities
Customer Service:
* Single point of contact for all residents and visitors.
* Attend to any query or incident within the residence and resolve the issue promptly.
* Coordinate the delivery of mail and parcels with residents.
* Clean all public and communal areas.
* Housekeeping of resident rooms.
* Maintain and deliver building standards.
* Conduct daily site walks to ensure that standards are maintained.
Event Management:
* Assist with the planning and running of events.
* Ensure breakfast is set up and maintained/stocked throughout the morning to provide every resident with the same experience.
Who are we Looking For?
We’re looking for vibrant and enthusiastic people to join our wonderful team at Vita Student. We only recruit the best of the best who pride themselves on making our residents’ experience premium & luxurious.
* You must have a passion for delivering high-end Customer Service to all our residents and visitors.
* You need a keen eye for housekeeping with a meticulous approach to cleaning.
* A passion for running and managing events would be ideal; however, we are happy to teach you how our events are run.
Benefits
Our employees enjoy the pride of working at our luxury Student Properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our colleagues by offering the following benefits:
* 28 days paid holiday each year including Bank Holidays (pro-rata).
* Your birthday day off.
* Employee discount schemes - 100s of discounts through our online benefits platform.
* Career progression opportunities – We love to promote from within.
* Team parties/events.
* Recognition programmes.
* Access to a 24/7 Employee Assistance Programme.
Important
All offers of employment are subject to satisfactory pre-employment checks, including Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
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