Job summary The Transfer of Care Hub within Colchester General Hospital is looking for a Lead Case Manager to join their developing team. This opportunity will be on a Fixed term/secondment basis for 12 months commencing 30th March 2025. This is a key role in supporting the senior case managers and case managers in the implementation and promotion of the discharge to assess pathway across all divisions. Working closely with the discharge and ward teams to standardise process and improve patient flow. Supporting developments within the team to improve the patient journey and reducing length of stay. Main duties of the job You will delegate and supervise work of senior case managers and case managers to ensure service delivery is standardised to a high level ensuring a responsive and Quality service is maintained. You will be expected to regularly support surveys, audit, analysis or research to support service development and ensure data quality. The Lead Case manager will work closely with members of the clinical and non-clinical teams across the Trust in developing policies and procedures to ensure seamless management of patients across all departments You will participate and support recruitment and selection processes of senior case managers and case managers participating in shortlisting and interview process About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?vGkPu7HphU8A Date posted 27 January 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 432-HR2077-24 Job locations Colchester Hospital Turner Road Colchester CO4 5JL Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Person Specification Experience Essential oComprehensive experience at band 4 case manager level or similar post oEvidence of continuing professional development oHeld senior post in a public facing role oExperience in supervising or managing staff Desirable oPrevious experience of a senior case manager oExperience of working in an acute hospital setting Qualifications Essential oGood general education oLeadership courses Desirable oAny relevant vocational qualifications ( NVQ ) oEvidence of Previous further study Knowledge Essential oUnderstanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside oKnowledge of the Mental Capacity Act and implications for discharge Desirable oUnderstanding of medical terminology Person Specification Experience Essential oComprehensive experience at band 4 case manager level or similar post oEvidence of continuing professional development oHeld senior post in a public facing role oExperience in supervising or managing staff Desirable oPrevious experience of a senior case manager oExperience of working in an acute hospital setting Qualifications Essential oGood general education oLeadership courses Desirable oAny relevant vocational qualifications ( NVQ ) oEvidence of Previous further study Knowledge Essential oUnderstanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside oKnowledge of the Mental Capacity Act and implications for discharge Desirable oUnderstanding of medical terminology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Colchester Hospital Turner Road Colchester CO4 5JL Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)