Apprentice Service Engineer - South Yorkshire / Derby Area
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About The Role
Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.
* Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard
* Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
* Learn to respond to routine enquiries from customers about the technical aspects of the organisations products and services
* Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
* Learn to perform preventative maintenance as per manufacturers specifications
* Work with mentors to fault find & resolve problems in an efficient and timely manner
* Learn to provide reports and documentation to support the maintenance activities completed
* Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
* Comply with all legal and company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Candidates must be comfortable working at heights and must have a full driving licence. The role can be physically demanding and can involve working outdoors. Due to customer location requirements apprentices must be a minimum of 18 years of age. Candidates should be willing to travel and stay away from home.
At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer. After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.
About The Training
* The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
* There will be 1 week of training every six weeks at the training provider site per year.
* Accommodation and subsistence for this week away will be paid by the company.
* Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.
About The Employer
Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.
Skills Required
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative
* Physical fitness
* Practical
* Confident at heights
Training Provider: F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD
Course/Training: Lift truck and powered access engineering technician (level 3)
Seniority level
Internship
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Repair and Maintenance
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