IT Support Specialist required my my leading IT provider. You will be working in a leading and expanding IT environment where you will be supporting all things Microsoft, Cloud & Telephony We’re looking for an IT Support Specialist with strong people skills coupled with the want to build on your sound infrastructure experience Provide technical support for cloud-based systems, infrastructure and telephony solutions. Troubleshoot and resolve IT issues efficiently. Assist with system upgrades and configurations. Support users with day-to-day technical queries. You: Experience in IT support, particularly with cloud platforms and VoIP/telephony in an MSP. 365, AD, Cloud support Strong troubleshooting and problem-solving skills. Good communication and customer service abilities. Willingness to learn and adapt to new technologies. This is a hybrid role where you will be required to work in the office 3 days a week following an initial probationary period. You must be eligible to work in the UK and have excellent communication skills