Overview of Role
We are looking for an experienced Parts Sales Coordinator to join the Purchasing Team.
This permanent role reports directly to the Parts Sales Manager. As the Parts Sales Assistant, you will be responsible for identifying surplus stock and managing the entire sales process, from advertising to successfully closing transactions.
The ideal candidate will have recent experience in B2B sales and exhibit a proactive, self-driven attitude with a proven ability to generate new business opportunities.
Key Responsibilities
The responsibilities outlined below are central to the Part Sales Assistant role. Additional duties may arise as necessary, with appropriate training and support provided.
1. Respond to incoming email and phone inquiries promptly and accurately.
2. Record sales in the Oases database and generate invoice requests for the finance department.
3. Coordinate the shipment of spare parts through the store goods out department, following customer instructions.
4. Monitor shipment progress and proactively update customers regarding any delays.
5. Negotiate agreement terms and successfully close sales transactions.
6. Listen to customer requirements and present appropriate solutions to facilitate sales.
7. Maintain and develop relationships with existing customers through telephone calls and emails.
8. Gather market and customer information to stay informed about trends and opportunities.
9. Ensure all part sales comply with mandatory regulations and exporting laws.
10. Ensure timely return of cores related to exchange transactions from parts sales.
11. Handle warranty requests and make informed decisions on the best course of action.
12. Generate ad-hoc and periodic reports on surplus stock and parts sold.
13. Work, use, and communicate in accordance with agreed guidelines, processes, and systems both internally and externally.
Skills and Knowledge
1. Strategic and innovative thinker with the ability to drive initiatives.
2. Evidence of rapid progression or personal achievements in previous sales roles.
3. Ability to quantify the financial impact of sales with a focus on cost reduction.
4. Strong sales skills and the desire to sell.
5. Excellent communication skills.
6. Positive, confident, and determined approach.
7. High degree of self-motivation and ambition.
8. Ability to work both independently and as part of a team.
9. Capability to thrive in a competitive environment.
10. Good numeracy skills.
11. Proficiency in Microsoft Packages is necessary, and prior experience with OASES (or similar software) would be beneficial.
Attitude
This role requires demonstration of company values and behaviours at all times, encouraging others to do so, and so makes a productive contribution to the positive business culture.
Training and Experience
1. Preferably, experience in aviation part sales with a good understanding of airworthiness certificates accompanying spare parts.
2. Knowledgeable in customs trading procedures, export licenses, and the UK Tariff (preferable).
3. Ability to understand the market, including parts availability, resources, delivery terms, and prices, for the benefit of the company.
4. Familiarity with supply chain and planning, resource allocation, quality control, and cost optimization techniques for maximizing part sales.
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