Job Description
Supported Housing OfficerAshford & RamsgateSupported LivingPermanent ContractPart Time (20 Hours)£20,157 (Pro Rata)
Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.THE ROLEAs a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.
* Manage and develop supported housing services to benefit tenants and the organisation
* Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
* Promote tenant responsibility and compliance with tenancy agreements
* Work proactively to build safe communities and respond to safeguarding concerns
* Monitor and manage rent accounts, arrears, and performance targets
* Develop partnerships with external agencies, stakeholders, and commissioners
* Ensure compliance with all legal, contractual, and performance requirements
* Support void management to meet organisational targets
THE CANDIDATEThe ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.
* Strong knowledge of housing legislation, tenancy agreements, and best practices
* Experience in a customer-facing role, providing housing-related support
* Excellent communication and interpersonal skills to liaise with residents and external agencies
* Strong IT skills, including proficiency in Microsoft Office and housing management systems
* A valid UK driving licence and willingness to travel between Ashford and Ramsgate
THE CONTRACT
* 20 Hours per week (Flexible working available)
* Permanent Contract
* £20,157 (Pro Rata) per year, plus benefits
Benefits include: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.HOW TO APPLYTo apply for this role, please email a copy of your CV to or call on to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!