Mortgage Intermediary Coordinator required by leading financial services company, to act as the main telephone contact for mortgage intermediaries and other 3 rd party suppliers. Working alongside the underwriting team, you will manage intermediary enquiries via telephone and actively manage the workflow and pipeline to ensure services levels are met. In return you will benefit from hybrid working, an excellent salary to c£30/32K and a range of benefits including a 35 hour week, healthcare, excellent pension scheme, free onsite parking and 27 days holidays (rising with service) 8 bank holidays plus other benefits. Mortgage Intermediary Coordinator Key skills Were considering candidates with a basic understanding of the mortgage market and are seeking an opportunity to develop a career into underwriting or business development in this sector CeMap qualified or industry equivalent (desirable) Strong communication skills both verbal and written Ability to work independently and as part of a team Experience of Microsoft packages including word & excel Ability to track and analyse data Ability to independently manage multiple tasks Strong attention to detail Willing to travel as and when required Mortgage Intermediary Coordinator Main responsibilities Act as the main telephone contact for our intermediaries Manage broker queries from the mailboxes as allocated Manage the workflow of Dips and Apps received from Broker online and the mailboxes onto the whiteboard Request missing documents from the Brokers if packages are not complete. Managing the inflow of additional documents as they are received and place with application. Track, monitor and report accurate business activity levels Provide support to the Underwriting team in their relationships with mortgage intermediaries. Maintain professional business relationships with BDMs, mortgage introducers and external contacts, providing information and guidance when required This is an excellent opportunity to join a professional working environment with exciting career development opportunities. The role will provide the incumbent the chance to develop their skills and experience. In return you will enjoy an attractive salary of c £30/32K, a hybrid working environment and a range of benefits including a 35-hour week, healthcare, pension, and free onsite parking. Forward your CV to Elaine Hallworth and we will be back in touch to discuss the role and client further.