Job title: Business Development Coordinator
Location: Tamworth
Hours: Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.00pm
Job Purpose:
To assist the external sales team in identifying opportunities and converting quotes to orders utilising the internal CRM system, whilst obtaining site build programmes to aid the Sales and Operations / Planning department.
Key Accountabilities:
1. Ensure all quotes issued are followed up in a timely manner with follow-up notes and dates diarised, involving a high volume of outgoing calls daily.
2. Feedback salient information gathered regarding live projects to the relevant estimator and sales managers to aid close of sale.
3. Secure purchase orders, where possible, to improve conversion of quotes.
4. Help protect margin during the negotiation process on project quotes.
5. Assist in the implementation and adoption of the CRM system throughout the Commercial department.
6. Identify and log projects from either Glenigans database, internet (LinkedIn, website enquiries).
7. Obtain build programmes where possible to assist the Production Planning department.
8. Prioritise workload and work independently, concurrently, and accurately on multiple projects.
9. Upsell and promote benefits and values of the market leaders BBA certified products over competitors.
Key Experiences & Skills Required:
1. Computer literate.
2. Excellent attention to detail.
3. Excellent telephone manner.
Desirable Skills, Qualifications and Experiences Required:
1. Any exposure to the construction industry would be advantageous.
Personal Attributes:
1. Resilience and ability to make a high volume of outgoing calls every day to buyers and surveyors.
2. Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrating willingness to challenge accepted methods and standards.
3. Action-oriented – Able to deal with problems in appropriate time frames.
4. Effective communication – Clear concise written and spoken communication at all levels, including customers, suppliers, and internal stakeholders.
5. Strategic agility – Recognition of changing needs and speed of response, rapid reaction to challenges.
6. High standards – Demonstrating a motivation to improve standards and make a real difference, challenging inadequate solutions.
7. Integrity and trust – Demonstrating a commitment to openness, honesty, loyalty, and high standards in undertaking the role.
8. People management – Commitment to working and engaging constructively with internal and external stakeholders.
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