This role is based in the Quality team and is based at Bradford with travel within the Bradford and Craven area and wider West Yorkshire, as necessary. As an employee of the NHS West Yorkshire Integrated Care Board, you will also be expected to contribute to work across the West Yorkshire geography. Main duties of the job • Provide specialist advice, guidance and support in quality improvement and current systems and processes of quality assurance to programme and pathway teams • Review and triangulate information and assurance e.g., patient incidents, complaints, performance of commissioned providers including patient safety, patient experience and clinical effectiveness, escalating issues of concern where necessary. • Produce and provide reports on quality performance and improvements as appropriate.Ensure that the ICB acts in the best interests of the local population with regard to quality improvement, health outcomes, health inequalities, unwarranted variation in systems and services, and patient experience. • Support the ICB with clinical quality and governance issues within independent providers to ensure continuous quality improvement and patient safety. • Ensure that all areas of risk are appropriately managed, lessons are learnt, and changes implements to promote and to support continuous improvement in sharing good practice, lessons learned and good practice within provided services. • Be aware of and contribute to the safeguarding agenda for children and vulnerable adults including mental capacity act, DoLs, human slavery, preventetc. About us NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations. We are dedicated to fostering an inclusive workplace that values diversity, viewing it as a key strength aligned with our mission and values. We believe diverse ideas and backgrounds enhance creativity and improve patient outcomes. We are committed to creating a supportive workplace where contributions are valued, wellbeing is prioritised, and colleagues can reach their full potential. We welcome applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristics. We operate a Carer friendly working environment, encouraging Carers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive and enabling towards all employees and job applicants with a mental health condition.As a Disability Confident Employer, wecommit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require. We reserve the right to close this job advert early if we receive a high volume of applications. Job responsibilities • You will work as part of a team to deliver the quality functions. There will be a need to participate in different workstreams and engage with partners in NHS and Local Authority and independent sector on a frequent basis, besides building good networks with people in Bradford and Craven departments and the wider quality function in West Yorkshire. • Key work will be involved in implementation of PSIRF in the independent sector, quality assurance of both NHS and independent sector, participating in EQIA and pathway development. This involves face to face reviews so a willingness to travel is essential. • You will need to have the ability to communicate verbally and in writing in a clear, compassionate manner. you will need to lead, attend and contribute to meetings, as required. Meetings will include providing feedback to providers which may be challenging to hear. • There will be a need to develop and adapt to new information in the field of patient safety and human factors and keep up to date with your area of expertise. It is important you are willing to or have recent experience of leading a review of patient safety incidents and feel able to advise others on approach in line with best practice guidance. an up to date awareness of NICE guidance and horizon scanning for other regulatory and clinical guidance is also necessary, along with the ability to apply in practice. • You will need to have good organisational skills to manage work which is likely to be varies in nature and will from time to time involve covering workstreams for other people in the team. • Development and delivery of training sessions and sharing expertise is essential for working successfully within this system. • You will need to be able to highlight exceptions and risks ensuring mitigating action is taken. • Drafting reports summarising status on issues, appraising outcomes, and providing progress reports • Collate as required, qualitative and quantitative information and lead appropriate analysis to contribute to delivery of service improvement. • Analyse, interpret and present data to highlight issues, risks and support decision making. • Use insight and evidence for improvement • To actively support the development of individuals and the team • To work in partnership with others and as part of cross directorate teams to deliver successful outcomes • To ensure health, safety and wellbeing of all staff within the department. • To ensure compliance with all confidentiality and governance requirements within the department. • To adhere to the NHS Managers Code of Conduct and any other relevant professional codes of conduct at all times. • The post holder will be required to communicate and provide highly complex information to a wide range of internal and external stakeholders (verbal, written and numerical). • Present highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting. • Commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues. • Nurture key relationships and maintain networks internally and externally, including national networks. • Support collaborative working • Assist with Freedom of Information requests, keep under review the framework and in accordance with the legislation. Person Specification Skills & behaviours Essential • Well organised, autonomous, and methodical in processes and planning with the ability to lean thinking methodologies • Ability to develop plans to implement new ways of working that may be required, e.g., change in national policy or strategy • Excellent communication, oral and written, numeracy and literacy skills including ability to write detailed papers and present to a range of audiences. • Evidence of ability to work to tight and challenging deadlines, managing complex and multiple pieces of work • Ability to understand and use hard and soft intelligence & information in a constructive and challenging manner, demonstrating a commitment to an evidence-based approach to Quality Improvement Qualifications Essential • Educated to Masters level or ability to operate at this level with equivalent managerial experience Desirable • Have a relevant clinical qualification e.g., nurse, physiotherapist etc. and current registration with the appropriate body e.g., NMC Experience Essential • Experience of using Quality Improvement methodologies, tools, and techniques to bring about sustained change in process and pathways • Experience of quality/ clinical governance functions within a healthcare or similar environment • Experience of making recommendations to decision makers on quality improvement tools and techniques and the results of reviews • Significant knowledge and experience of clinical quality, commissioning of health across a range of specialities • Awareness of the Patient Safety Incident Reporting Framework PSIRF