Forward thinking Sales Office Manager wanted with a passion for people and head for business. 4 star hotel with multi outlet F&B and strong M&E business. A hotel operating at the top end of the 4 star market. Established & reputable hotel group.
We are looking for an experienced Sales Office Manager with a drive to motivate a team of 5 that can deliver challenging targets for enquiries, conversion, confirmed business and repeat business. The team includes 2 X Sales Coordinators, Wedding Coordinator and 2 x Reservationists.
Your day to day;
Manage the booking process and the cycle of enquiries within bedrooms, meetings, events & weddings, restaurant, spa and spa treatments
Overseeing the control of rotas
Managing and developing the team
Being the point of call for any business issues
Monitoring performance levels and giving direction to ensure KPIs are met
Who are we looking for?
As the Sales Office Manager you will have the skills to manage and motivate a team of people to achieve their individual and collective KPIs.
For this role you...