Job Reference: /JO/17-09/1304/10
Job Title: Helpdesk Administrator
Location: Glasgow
Hours per week: 5 days over 7, rotational shifts 07-00-19.00 rota basis- 37.5 hours per week
Business Overview
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Job Overview
We are currently recruiting for an Administrator to join our passionate and driven Technical Services team based at our client’s site in Glasgow
Key Responsibilities:
1. Raising purchase orders to sub-contractors for reactive works and maintenance contracts.
2. Attend and take part in subcontractor performance meetings to discuss performance.
3. First point of contact for customer.
4. Raising jobs for reactive and corrective action work orders.
5. Closing off jobs for engineers where required.
6. Booking in reactive and PPMs with clients for sub-contractor.
7. Assisting with system closures.
8. Effective management of sub-contractors and obtaining updates.
9. Assisting in keeping...