ABOUT US: Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in the UK and are driven by a passionate and disruptive team in achieving our mission. We’ve brought together a world class team from a wide range of industries. And as we’re growing extremely fast, we need brilliant people (like you) - to join us on our journey and help us deliver our goal. As we continue our rapid expansion across the UK, USA, and beyond, we’re looking for a talented Head of Content and Creative to lead our brand storytelling and bring our creative vision to life. ABOUT THE ROLE: As the Head of Content and Creative, you’ll take charge of shaping the creative direction of Townhouse. You’ll be a hands-on leader, overseeing the creation of engaging content that reflects our luxury beauty brand and resonates across all touchpoints—from in-salon experiences to digital platforms. Working closely with our CMO and Founder, you will lead a talented creative team and manage the full content creation process for high-impact campaigns, photoshoots, and video production. This role is ideal for a dynamic, multi-disciplinary creative leader with a passion for luxury beauty, and the ability to combine big-picture thinking with hands-on execution. Key responsibilities: Creative Leadership: Own Townhouse’s creative vision, ensuring it’s reflected beautifully across all campaigns and channels. Lead and inspire a talented team of designers, copywriters, and video creators. Stay hands-on with content production, personally refining assets and overseeing photoshoots as needed. Brand Excellence: Ensure all content aligns with Townhouse’s premium positioning and enhances our visual identity. Collaborate across teams to ensure brand consistency across physical salons, social platforms, and digital spaces. Innovate and keep Townhouse ahead of trends in beauty, luxury, and lifestyle content. Content Creation & Campaigns: Lead the development of creative campaigns for product launches, salon openings, seasonal events, and more. Oversee the entire content creation process, ensuring the timely delivery of high-quality assets. Manage video and photography shoots, producing impactful content for Instagram, TikTok, YouTube, and e-commerce. Omni-Channel Content Strategy: Develop a cohesive content strategy that tells the Townhouse story consistently across digital, print, and video. Work closely with the digital and social teams to tailor content for different platforms and engage our audience. Team Development: Mentor and grow the creative team, ensuring high performance and creative excellence. Build relationships with freelance talent and agencies to enhance creative output. Shape creative workflows for efficiency and high-quality outcomes. Creative Integrity & Innovation: Push creative boundaries, ensuring each campaign has a distinct point of view aligned with Townhouse’s DNA. Stay on top of industry trends to ensure Townhouse remains an industry leader in luxury beauty content. ABOUT YOU: Strong experience in creative leadership experience within the beauty, luxury, or lifestyle sectors. Strong hands-on experience in photography, videography, and design tools like Adobe Creative Suite. A portfolio showcasing high-quality work across print, digital, and video, with a focus on social platforms. Experience managing creative teams and delivering campaigns for premium brands. Leadership experience in multi-location businesses or franchise models is a plus. Passionate, innovative, and driven to deliver top-tier creative work. LOCATION: Our office is based in Central London and we offer a hybrid working model, based on the requirements of the role. EMPLOYEE BENEFITS AT TOWNHOUSE: Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. Shopping discounts - a range of discounts on some of the largest brands to save you money every day. Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days Employee Discount: 75% discount on treatments Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse. Socials: Discover more about us: - Visit Our Website - Follow us on Instagram - Follow our Careers Page on Instagram Equal Opportunities: Townhouse is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry Apply Now and Be Part of Our Exceptional Team