RME Consultants are working with a fast-growing organisation in the Towcester area to find an Business Support Administrator to join their team. Role: Senior Customer Service Administrator Salary: £28,000 - £32,000 per annum Working Hours: Monday - Friday, Full time office based Contract: Permanent Location: Towcester Main Duties for the Business Support Administrator: Assist in the delivery of valuation and advisory services to charities. Set up and monitor ongoing jobs to ensure smooth workflow management. Maintain constant communication with colleagues and clients via phone and email. Prepare terms of business documents with accuracy and attention to detail. Monitor the progress of ongoing cases and provide necessary updates. Proofread reports to ensure clarity, accuracy, and compliance with company standards. Prioritize tasks efficiently and work at pace to meet deadlines. Experience required for the Business Support Administrator: Reliable and confident, with a proactive approach to tasks. Strong communicator in person, over the phone, and in writing. Administrative or secretarial experience (audio typing is a plus). Proficient in MS Word, Excel, and Teams. Customer-focused, dedicated to delivering excellent service and building client relationships. Self-motivated, able to work independently in a dynamic environment. Team player, supportive and collaborative. Calm under pressure, able to manage multiple priorities effectively. Organised and methodical, with a thorough approach to work. To apply today please contact Lucy on (phone number removed) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days, you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job