Guest Truck and Van, part of Guest Group, is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer. We have been a family-owned and run business for over a century.
The Group now operates out of 13 full-service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire, and South Yorkshire.
Employee Benefits
* Increased holiday entitlement with length of service.
* Recruitment incentive awards.
* Cycle to work scheme.
Working Hours
Temporary Contract – 12 Month Maternity Cover
8:30am – 5:30pm, Monday to Friday
42.5 hours per week
Main Duties and Responsibilities
* Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using the Kerridge DMS system and outside customer authorisation platforms.
* Identifying parts using manufacturer parts identification tools & booking of parts to workshop job cards using the Kerridge DMS system.
* Answering the telephone & dealing with customer enquiries.
* Dealing with customer enquiries on the Service Reception counter.
* Managing the team of technicians.
* Managing the shifts workload in accordance with customer expectations.
* Creating an accurate hand-over data sheet for the following day’s early service shift controller.
* Locking up the site and setting the alarm system at the end of each shift.
* IT literate.
* Experience with warranty.
* Use of ADP advantageous.
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