Clinical Outcomes Improvement Manager (Learning from Deaths)
University Hospitals Sussex NHS Foundation Trust (279)
The Clinical Outcomes & Effectiveness Unit at University Hospitals Sussex NHS Foundation Trust is part of the Chief Medical Officer's portfolio. Our portfolio is diverse, offering significant opportunities for staff development and for making a difference across University Hospitals Sussex NHS Foundation Trust.
Our Strategy sets out the team's approach for ensuring evidence-based best clinical practice and will harness our ambitions in leading the Quality agenda for an outstanding organisation.
An exciting opportunity has arisen to join the Learning from Deaths team, where you will help develop progressive and innovative systems to embed learning from deaths and support the implementation of relevant quality improvement projects across the organisation.
Main duties of the job
The role of Clinical Outcomes Improvement Manager (Learning from Deaths) supports the development and delivery of the Trust's Mortality & Learning from Deaths programmes as part of the Trust's delivery of effective clinical services, including a focus on clinical specialty and divisional engagement, reporting, and assurance for Learning from Deaths.
The Clinical Outcomes Improvement Manager will work as a dynamic, proactive, and inclusive team manager using an influencing and supportive style to ensure the Learning from Deaths administrative function operates effectively.
The Clinical Outcomes Improvement Manager (Learning from Deaths) will ensure active engagement with divisions and is responsible for working with multidisciplinary teams to ensure full assurance with targets and compliance across the portfolio.
The role will co-ordinate projects from planning stage through to reporting stage and ensure that the information is presented coherently to relevant internal and external parties as required, working closely with clinicians at all levels to support and promote continued improvements in Mortality and End of Life Care.
The Clinical Outcomes Improvement Manager will ensure the successful delivery of allocated Quality Improvement projects by developing and implementing programmes of work with the Learning from Deaths Lead (divisional, specialty-based, or individually owned projects).
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff, which is extensive and designed to support you when you need it - because we know that to look after others, we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing UHSussex, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Job responsibilities
1. Report to and support the Mortality and Learning from Deaths Lead and deliver against the portfolio within the Trust.
2. Support the development, implementation, and monitoring of all aspects of Mortality and Learning from Deaths portfolio and quality improvement activity within the Trust.
3. Provide expert guidance to ensure the allocation of SJRs to Reviewers are prioritised and completed in a timely manner.
4. Support reviewers who may require additional advice and guidance.
5. Develop effective communication networks across multi-professional and multi-disciplinary groups to ensure all departments and directorates are fully aware of Mortality and Learning from Deaths guidelines and any other work and programmes within the Mortality and Learning from Deaths portfolio.
6. Attend divisional meetings and Morbidity and Mortality (M&M) meetings and report against the agenda item on Mortality and Learning from Deaths programmes of work and divisional performance, assisting proactively to ensure improvement and compliance.
7. Facilitate and ensure that all Clinical Audits/QIPs are focused on local, national, and regional priorities.
-- Please see Job Description & Person Specs for full details --
Person Specification
* Educated to degree level or equivalent
* Experience of managing and delivering projects and quality improvement projects and/or working in a similar role within the NHS
* Experience of leading change and delivering agreed outcomes
* Demonstrable clinical outcomes & effectiveness skills e.g. Literature Searching, Critical Appraisal, Robust study and questionnaire design
* Analytical skills and experience of data management e.g. data analysis, interpretation of results, statistical support
* Thorough understanding of confidentiality & application to clinical effectiveness work
* Excellent report writing and presentation skills
* Comprehensive knowledge of project principles, techniques, and tools such as Prince II Foundation level or Microsoft project
Equality, Diversity, and Inclusion
* Evidence of having championed diversity in previous roles
* Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Sussex NHS Foundation Trust (279)
Mortality & Learning from Deaths Manager
Full-time, Part-time, Job share, Flexible working
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