Job summary
We wish to appoint an enthusiastic and experienced Personal Assistant/Secretary to join our Emergency Department Team.
We are looking for a candidate with excellent organisational skills and communication skills and who can work well under pressure.
You must be able to work well within a team and be able to manage and organise your own workload, prioritising and delegating work as necessary.
You will provide a comprehensive PA and secretarial service to the Emergency Medicine Consultants, the Matrons and the Operational Team within Urgent & Emergency Care, Division C.
We are looking for someone to enhance our positive approach to our working environment and who can work flexibly depending on requirements.
Main duties of the job
To provide a first class PA/Secretarial service to various senior managers/clinical staff.
Attributes required to include: High levels of professionalism, discretion and confidentiality, calmness under pressure and a friendly approachable style. The candidate will be highly literate, with exceptional attention to detail, and furthermore, will be able to effectively prioritise numerous tasks whilst working under pressure to achieve tight deadlines.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 24th November 2024
Interviews are due to be held on 5th December 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
1. Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
2. Typing qualification or equivalent experience
3. Specific technical/professional qualification
Desirable
4. Secretary qualification or equivalent.
Experience
Essential
5. Experience of working in a busy clerical/office environment or reception Service.
6. Secretarial and /or administrative experience including minute taking.
7. Prioritising, planning and organising own tasks.
8. Working within guidelines.
9. Experience of dealing with difficult situations and confrontations.
10. Data entry experience and documentation.
11. Experience of IT packages - Microsoft office
12. Experience of producing documents to a high standard.
Desirable
13. Previous NHS experience
14. Previous experience of working with medical records.
Knowledge
Essential
15. Sound knowledge of office procedures
16. Understanding of confidentiality/data protection issues
17. Understanding of customer service.
Desirable
18. Good working knowledge of EPIC
19. Knowledge of medical terminology
20. Awareness of NHS targets and Trust priorities.
Skills
Essential
21. Ability to work as part of a team.
22. Excellent communication skills including telephone, email, face to face.
23. Ability to develop templates for letters.
24. Ability to organise and manage own time keeping to schedule and deadlines.
25. Ability to use own initiative and work autonomously.
26. Willing to take on/learn new skills.
27. Ability to show attention to detail and accuracy.
28. Ability to adapt to change.
29. Ability to work under pressure.
30. Ability to store and safeguard confidential documents.
Desirable
31. Ability to touch type.
32. Ability to requisition general stock
Additional Requirements
Essential
33. The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.