Account Executive Location: Buckingham Salary: £27,500 Hours: Full-time – Monday to Friday – 9.00-5.00 The Company Our client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service. They have been going for over a century and manage their clients from local offices, ensuring community is at the heart of the business. The Role We have a fantastic and exciting opportunity for a driven, energetic and enthusiastic Account Executive to provide a fantastic customer experience to their valued clients. You will be managing the day to day needs of our commercial clients, ensuring they receive the highest level of customer service. Responsibilities: Answering calls from our customers or meeting them face to face at the office Review and process amendments to policies arising from changes to cover and circumstance, meeting the customer service standards and ensuring cover is appropriate Identify opportunities for cross-selling (including financial services) Investigate, consult on claims Maintain own knowledge and skills to sell professionally and compliantly, delivering a consistently good experience to customers to meet requirement and standards of our client Skills and Requirements: Previous experience working in financial services industry is desirable but not essential. Able to build rapport and nurture long term relationships. UK Driving License and access to own vehicle is essential. Be self-motivated, willing to learn and enthusiastic. Excellent communication skills both verbal and written. Strong IT literacy, proficient using MS Office Applications. Good organisational skills and the ability to manage a busy workload and prioritise tasks.