– Greet and welcome visitors in a professional and friendly manner
– Answer and direct phone calls with proper telephone etiquette
– Handle inquiries and provide information to clients and visitors
– Assist with typing and data entry tasks as needed
– Take minutes during meetings and ensure accurate documentation
– Work closely with the Registered Manager to support administrative tasks
– Maintain a neat and organised reception area
Qualifications and skills
* Excellent communication skills (verbal and written)
* Strong interpersonal skills and customer service skills
* Ability to take accurate and detailed minutes during meetings
* Organisational skills
* Ability to multitask and prioritise tasks
* Proficiency in typing and data entry
* Knowledge of office equipment (e.g., multi-line phone system, fax machine)
* Previous experience in a receptionist or administrative role
* Knowledge of basic administrative tasks (filing, scheduling, etc.)
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Excellent communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.
* Ability to remain calm under pressure
* Problem-solving skills
* Team player mentality
* Flexibility and adaptability to changing situations
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