Job Description
Packaging from Graphic Packaging touches our everyday lives in so many ways. It keeps our breakfast cereal fresh; it holds the hot tea or coffee that helps get us moving in the morning; it preserves the ready-to-cook evening meal that allows us more time with friends or family. And it holds and protects a host of beauty, healthcare and other consumer products that we use daily. Our solutions make every part of the day easier, safer and more convenient.
At GPI Cambridge Limited, we are one of the UK’s leading folding carton manufacturers - we use automation where appropriate, state-of-the-art equipment and world class printing operations. We are a growing business in the packaging industry who will be the lead site in the UK for the Healthcare and Beauty sector by 2030.
Reporting to the Customer Services Manager, this role will be the first point of contact for our customers, providing them with excellent service by addressing their inquiries, processing orders, and ensuring their needs are met. You will play a crucial role in maintaining customer satisfaction and helping the company achieve its goals.
Your Key Responsibilities will be: -
Customer Interaction:
• Professionally handle customer inquiries via phone, email, or in person.
• Provide accurate and timely information regarding our p...