Accommodation & Support Worker 16+, Street- Mendip
Who we are
YMCA Brunel Group is an independent, locally governed and managed charity operating in Mendip, Bath, Bristol, Wiltshire and South Somerset. We are part of the international YMCA movement. Our mission is to create supportive, inclusive and energising communities, where people can truly belong, contribute and thrive.
What does the job entail?
1. This is a key role within the support team of YMCA Brunel Group, Mendip and South Somerset. The post holder will be working to support young people within housing projects and within the community to equip them with the skills to live independently.
2. Support will be provided across the area where needed, both accommodation and community-based work, to assist those who are not housed but need comprehensive housing support to identify, secure and set up accommodation to achieve independent living.
3. The post holder will be involved in each stage of the young person’s time with YMCA Brunel Group, Mendip and South Somerset supporting young people to progress as needed through the housing pathway to improve their quality of life and independence within each of the five outcomes: Being Healthy, staying safe, Enjoying and achieving, Making a positive contribution and Economic well-being.
4. The post is also responsible for Housing Management duties to ensure a holistic service for clients including administration, rent collection and rent administration, notification of repairs and maintenance, health and safety tasks and ensuring the environment is welcoming and safe for clients and staff.
What skills will the successful candidate need?
1. Ability to be innovative, take initiative, be self-motivated and plan own work load.
2. Efficient and organised recording and administrative skills.
3. To communicate effectively in writing and by telephone.
4. To work in a stressful, sometimes hostile environment; to be assertive and use conflict creatively.
5. To work as part of a team, to supervise others, be open, honest, able to accept and to give positive criticism.
6. Ability to listen.
7. Actively enable and empower young people in all the work that is undertaken.
8. Understanding of and commitment to equal opportunities.
9. To work in a non-judgemental way.
10. Knowledge of appropriate support agencies and networks for young people aged 16-25 years.
11. Ability to share knowledge in one-to-one and group settings both in informal and formal ways.
12. Excellent IT skills, with working knowledge of Microsoft software and Outlook.
Location: Street
Hours: 37.5hrs per week including weekends, evenings and bank holidays. Shift patterns 8-4pm, 2-10pm you will be required to work both of these shifts on a rota basis.
Contract type: Permanent
Rate of Pay: £12.97ph.
This role is subject to clear enhanced DBS including child barring section.
We ask all our applicants to complete an application form.
If you would like to apply to our job vacancies online, please click on the link below:
Work For Us - Make a difference every day - YMCA Brunel Group
YMCA Brunel Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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