Job Title: Senior Claims Handler – Defendant Personal Injury Location: Bradford, BD1 Salary: £40,000 - £50,000 per annum Hours: Monday to Friday, 9:00 AM - 5:30 PM (37.5 hours per week) Flexible Working: 1 day working from home (to be discussed) About our Client: Our client is an ambitious and well-respected law firm, recognised for delivering exceptional commercial legal services to a diverse range of clients. These include individual entrepreneurs, family businesses, some of the UK’s most successful companies, and renowned brands. Our client is seeking a full-time Senior Claims Handler to join their busy team defending pre-litigation personal injury claims. Key Responsibilities as a Senior Claims Handler: Deliver top-notch client service and build lasting relationships. Negotiate on liability and quantum disputes to get the best outcomes. Manage complex EL/PL claims, including high-value ones Handle communications with opponents, experts, statutory bodies, and clients through calls, emails, and letters. Keep all financial, reserve, and risk data for claims accurate and up-to-date. Use of the Portal confidently and effectively. Follow internal processes, client guidelines, and procedural rules. Work on recovering client losses from third parties when possible. Stay in the loop with industry trends, laws, and best practices. Make sure all work meets SRA/Law Society standards. Support and promote the firm’s equality and diversity values. Experience and Skills required: Our client is looking for someone who: Has 5 years of experience in EL/PL claims handling. Possesses strong communication, analytical, and organisational skills. Is proficient with IT systems and able to manage competing priorities. Can hit the ground running and work independently. Demonstrates a professional, customer-focused approach to handling claims. What’s on Offer In addition to a competitive salary of £40,000 - £50,000 pa our client offers: 25 days annual leave plus statutory holidays, with the option to purchase additional days. Pension scheme. Private medical insurance. Life assurance Plus other fantastic perks Ready to Apply? If you’re an experienced and motivated Senior Claims Handler ready to take the next step in your career, please apply today Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.