Description As a Lead Business Analyst at JPMorgan Chase within the Core Payments Technology Team you'll apply your expertise to solving real world business problems through innovation and design best practices within our Small and Mid-Sized Business (SMB) and Business to Consumer (B2C) Marketplaces Technology Team focusing on a transformational FX platform. The Core Payments Technology Team in Payments Technology is focused on providing innovative banking solutions that will accelerate financial digitization and global execution of high value and low value payments including cross-border, cross currency, domestic etc. JP Morgan Chase processes trillions of dollars a day and settles some of the most critical global financial transactions. Job responsibilities Work in close partnership with product owners to ensure business, software and information requirements are sufficiently documented to inform the development of software solutions. Research and create documentation of feature requirements as user stories with an eye toward the larger product needs while focusing on the details of the individual requirements Collaborate with product owners to design measurable acceptance criteria and drive clear definitions of done. Form excellent working relationships with all involved teams at various levels of seniority Provide regular progress updates and ensure escalation of any serious issues. Provide ideas on improving existing business processes to achieve system and process enhancements and efficiencies. Required qualifications, capabilities, and skills Formal experience leading a team of analysts Advanced practical experience working in an Agile environment Active and motivated self-learner with the ability to develop deep domain knowledge of the Wholesale Payments business and the intersection with B2B and B2C marketplaces Excellent Business Analysis skills to map current and proposed process and data flows into stories, use cases, and specifications by example focusing on the minimum viable product Excellent interpersonal skills, including written and verbal communication across all levels Problem resolution - good investigation, innovation and analytical skills Good Influencing and motivational skills Ability to manage own day-to-day workload, and ensure delivery to required deadlines Risk, issue, and dependency management skills, inclusive of proactive mitigation strategies Experience working with all facets of Payments (e.g. ACH, Wires) as well as FX payments cross border and domestic Experience working with global clients Preferred qualifications, capabilities, and skills Experience with ‘Design Thinking’ in an Agile setting Exposure to Banking Settlement and Payments and/or modern payment platforms Creativity and openness to innovating established paradigms to better align with market needs Ability to assimilate information and assess impact on process Ability to visualize requirements where needed in the form of wireframes, business process diagrams etc. Ability to analyse large data sets for patterns (e.g. JSON objects, excel, SQL) Knowledge of Atlassian JIRA and Confluence products