We are recruiting for a SC Cleared IT Engineer on contract to work for our client based in South East London.
Responsibilities:
1. Provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services.
2. Perform basic Wintel server installation, configuration, administration, and break fix repairs.
3. Support and troubleshoot desktop & laptop hardware and software in a W10/Win11 environment (HP, Dell, Lenovo).
4. Provide support for Mac OS and Mac Book hardware and software.
5. Utilize MS Office products, including Office 365 and Teams.
6. Support Apple, Android, and other mobile devices.
7. Understand wireless connectivity and fault diagnostics.
8. Floor walk and address technical queries in walk-up Tech Bar environments.
9. Navigate around the OS to find and recreate desktop shortcuts.
10. Add printers and map network connections.
11. Follow scripts to build and configure laptops and desktops.
12. Perform moves and changes and set up workstations.
13. Possess experience and knowledge in server technology, including datacentre environments (HP Proliant G8-G10, Dell server, Lenovo blades), backups, tape library, storage, configuration, and hardware.
14. Demonstrate Cisco knowledge.
15. Exhibit excellent customer skills.
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