Independent Living Advisor
Based in Broxbourne, Hertfordshire
Permanent, part-time, 30 hours per week (working four days per week with Thursdays off)
Salary: £30,571 - £33,968 per annum (pro rata)
We have an exciting opportunity for an enthusiastic and customer-focused individual to join our passionate organisation.
In this role, youll provide a housing management service to customers living in our Sheltered schemes and within specialist housing. Every day you will be building positive relationships with customers, responding to customer enquiries within agreed timeframes and role modelling a culture of excellent customer service. Youll also develop strong links with internal and external partners, oversee health and safety compliance and maintain accurate records.
Were looking for someone with
- Experience of working in a customer-focused environment
- General knowledge of safeguarding vulnerable adults and the Mental Capacity Act
- The ability to maintain accurate records considering GDPR regulations
- A full, valid driving licence and daily use of a car
Youll also need to be a great communicator with good knowledge of the Essex and Hertfordshire areas.
Please note, you will also be required to have an enhanced criminal record (DBS) check, which we will pay for.
Were a social business, based in Hoddesdon and across southeast Hertfo...