Job summary We are seeking a highly motivated and organised Medical Administrative Supervisor to join our team. This role is crucial in ensuring the smooth operation of our administrative functions while providing exceptional support to both staff and patients. The ideal candidate will possess strong communication skills, proficiency in IT, and a patient service-oriented mindset. Main duties of the job Responsibilities Oversee daily administrative operations, ensuring efficiency and effectiveness in all processes. Manage and support administrative staff, providing guidance and training as necessary. Develop and implement office policies and procedures to enhance productivity. Organise Admin staff rotas, availability, allocations and changes Maintain accurate records and documentation for all administrative activities. Deal with more complex enquiries from patients Foster a positive work environment by promoting teamwork and collaboration among staff. Address patient inquiries with professionalism, ensuring high levels of satisfaction. Utilise IT tools to streamline office operations and improve service delivery. About us Primary Care - Medical Practice Richmond Medical Centre Moor Lane North Hykeham Lincoln 01522 500240 Date posted 21 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Flexible working Reference number A2822-25-0001 Job locations Moor Lane North Hykeham Lincoln Lincolnshire LN6 9AY Job description Job responsibilities Requirements Proven experience in a medical administrative role with supervisory responsibilities. Strong organisational skills with the ability to manage multiple tasks effectively. Excellent communication skills. Proficiency in Microsoft Office Suite, particularly Outlook and Excel. Scanning of documents into patients electronic records Summarising records Attaching and coding letters (EZ Docs GP Links and deductions Customer service experience with a focus on building positive relationships. Ability to work independently as well as part of a team in a fast-paced environment. A proactive approach to problem-solving with strong attention to detail. If you are passionate about medical administration and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as an Medical Administrative Supervisor. Job description Job responsibilities Requirements Proven experience in a medical administrative role with supervisory responsibilities. Strong organisational skills with the ability to manage multiple tasks effectively. Excellent communication skills. Proficiency in Microsoft Office Suite, particularly Outlook and Excel. Scanning of documents into patients electronic records Summarising records Attaching and coding letters (EZ Docs GP Links and deductions Customer service experience with a focus on building positive relationships. Ability to work independently as well as part of a team in a fast-paced environment. A proactive approach to problem-solving with strong attention to detail. If you are passionate about medical administration and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as an Medical Administrative Supervisor. Person Specification Qualifications Essential Primary Care Administrator experience Medical Coder Person Specification Qualifications Essential Primary Care Administrator experience Medical Coder Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Richmond Medical Centre Address Moor Lane North Hykeham Lincoln Lincolnshire LN6 9AY Employer's website https://www.richmondmedicalcentre.org.uk/ (Opens in a new tab)