Key Responsibilities
You will report to the Benefits and Generalist Group Manager, overseeing key tasks:
* Manage project work queues effectively, providing regular updates to the Group Manager on case status.
* Deliver benefits casework and expert advice to clients through our digital channels, with face-to-face interactions as needed.
* Visit designated outreach locations in West Northants and Cherwell to provide services, ensuring timely delivery.
Salary Information
We offer a competitive salary for this position, estimated at £45,000 per annum based on industry standards and location.