Salary: £25,000
Location: Leeds office based
In-bound Customer Service Agent
At Yorkshire Dental Suite, we look for a certain energy in our customer service team. If you understand what it takes to create an exceptional customer experience and have a background in upmarket brands, then we’ve got an in-bound customer service agent role for you - with serious scope for progression.
Yorkshire Dental Suite is the UK’s leading full mouth implant brand, and we’re fast becoming the country’s leading cosmetic dentistry brand too. We’re expanding nationally with clinics in Leeds, York, Hull, Guiseley, Wakefield, Manchester, London, and many more on the horizon. Demand for our treatments is off the scale right now.
Our reputation is built on creating exceptional experiences for our clients, and this is where our in-bound customer service agents come in.
You’ll be the voice that greets our clients, working out of our fun and friendly central office in Leeds. You’ll have the ability to put people at ease and make them feel special. You will rearrange appointments, book in new treatments, and ensure everyone is happy with our service.
We don’t expect you to come to us with detailed knowledge of cosmetic dentistry. We just need your ability to provide a high-class customer experience. Demonstrate that, and our expert team will give you everything you need to gain a deep understanding of our treatments and products.
We’re offering:
* Competitive salary of £25k.
* Career progression. We’re growing fast, and we’ll take you with us.
* Comprehensive training from day one to gain a deep understanding of a major global industry.
* Regular company events and exclusive discounts on our high-quality cosmetic dental products.
* A supportive team in a non-clinical environment with a relaxed and fun atmosphere at our Leeds head office.
* Access to massive perks and benefits through our Employee Assistance Programme.
* Serious rewards and incentives, including team trips.
You’ll bring:
* Previous customer service experience, ideally with upmarket goods brands or in a concierge or host role.
* An understanding of what exceptional customer experiences look like.
* A friendly, professional, and positive phone manner.
* Flexibility to work shifts, including weekends and holidays.
* A willingness to gain knowledge about our cosmetic dentistry services and products.
* An ability to thrive in a fast-paced and dynamic environment.
Grow your customer service career. Apply now!
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
* Referral programme
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Ability to Commute/Relocate:
* Leeds: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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