Job Description
Practicus is partnering with a Property Client, during a pivotal time in their journey. We're helping them urgently find a dynamic Process Improvement Delivery Manager for a crucial 12-month Fixed Term Contract (maternity cover, with potential extension confirmed!).
This is a unique opportunity we're thrilled to represent. Our client needs a leader to guide their dedicated process team as the organisation fully embraces a culture of continuous improvement and lean methodologies. If you're an experienced process leader ready to make a tangible impact, this could be the perfect role for you! 💪
About the Role with Our Client:
* Lead & Inspire: Manage and develop their talented team of 16 process professionals (3 Senior Analysts, 13 Analysts) 🧑🤝🧑
* Strategic Impact: Collaborate on strategic planning to ensure the team delivers measurable business value (they're already contributing million pounds worth of annual savings! 💰)
* Stakeholder Engagement: Confidently liaise with and influence senior stakeholders, right up to Director and Executive levels 💼
* Drive Excellence: Oversee demand management, resource allocation, and ensure the quality delivery (using BPMN 2.0) of process improvement initiatives 📊
* Champion Change: Play a key role in supporting the team and wider organisation in adopting new, efficient ways of working 🌱
What We're Looking For:
* Deep expertise in Business Process Management (BPMN 2.0, frameworks, mapping) 🗺️
* Proven Change & Transformation leadership skills 🔄
* Excellent People Management & Team Leadership abilities, especially through change 👨👩👧👦
* Confidence engaging Senior Stakeholders 💼
* Experience in complex/regulated environments 💡
* Strong Programme/Project Management background 🗓️
* A data-driven approach & excellent communication prowess 📢
* Familiarity with Lean methodologies.
* Resilience, creativity, and a drive for results! 💪 Our client values these qualities highly.
Why Consider This Role?
* A pivotal 12-month Fixed Term Contract (maternity cover) with potential extension 👍
* A flexible, hybrid working environment (2 days office/week, Monday mandatory) 🏡🏢
* Significant autonomy and trust 🙏
* The chance to lead a sizeable team and drive real business value 🎯
* Involvement in high-profile projects (integration, CX improvements, GRC implementation) 🤩
* A dynamic and supportive leadership environment ✨