It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
Reporting to a Digital Campaign Merchandiser, you will support the delivery of the planning, coordination and execution of all digital content across all UK and IE digital platforms including the App.
We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds.
Responsibilities:
* Support the delivery of all digital content across UK & IE digital platforms including the App.
* Assist in the management of the content on our homepages, landing pages and general help pages, ensuring they are always optimised for conversion rate and revenue to the highest degree.
* Work collaboratively with internal stakeholders to ensure clear communication of all relevant content plans.
* Proactively work with the Customer Service Centre to ensure continuous improvement of all content that drives customers to call, with the objective of reducing calls where possible via general help and support pages.
* Support the Digital Trading & Merchandising team with the delivery of their product/category content across all digital platforms, prioritising those that drive the most value.
* Manage the uploading of all content related merchandising banners across all UK & IE & App platforms.
* Measure, analyse and report regularly on the performance of content and assets, using this insight to make continuous recommendations for improvement.
* Support a test and learn mentality by A/B testing content to ensure the customer experience is maximised.
* Build briefs to translate digital requirements using customer insights and understanding how our customers shop our digital platforms.
* Action all content changes required on time and aligning with the customer plan.
* Communicate clearly with all relevant stakeholders about changes to our approach and the content we are surfacing on the website.
* Work closely with relevant stakeholders to understand future content requirements and their impact on our digital channels.
* Stay abreast of relevant competitor activity, understanding how others deliver content and using this insight to drive change/improvements where required.
* Maintain a clear understanding of Marketing, Commercial and Commercial Planning functions and how they operate to translate the message into our digital plans.
Qualifications:
* Ability to juggle multiple priorities and work calmly under pressure.
* Flexible, enthusiastic and motivated with the ability to work to targets in a deadline-driven environment.
* Tenacious in challenging the ‘Why’ & ‘How’ with us being downstream to workloads that are greatly impacted by other teams.
* Outgoing and comfortable in challenging environments that involve many other stakeholders.
* Able to communicate & work effectively with others across own team and wider business.
* Coordinated and well-organised to ensure timelines are upheld.
* Strong attention to detail.
What’s in it for You?
We’ve built a workplace that works for you. Here’s how we support your success:
* Flexible Working: Enjoy a hybrid model—spend three days a week in our welcoming Head Office with flexible hours to fit your life.
* Belonging & Inclusivity: Join a team that values diversity, equity, and inclusion, where leaders listen and colleagues have your back.
* Career Progression & Learning: Access award-winning apprenticeships, development programs, and the tools to ‘Make More of Yourself.’
* Health & Wellbeing: Enjoy subsidised meals, gym discounts, and counselling services through the Retail Trust.
* Family-First Policies: Inclusive parental leave, enhanced pay, and resources to support your family moments.
* Financial Perks: Benefit from a market-leading pension scheme, bonuses up to 20%, and exclusive discounts at Screwfix, B&Q, and more.
* Convenience: Free parking, a relaxed Head Office environment, and flexibility to work at your best.
* Sustainability That Matters: Join a company committed to protecting the planet through bold initiatives in carbon reduction and sustainable practices.
What Does it Take to Succeed at Screwfix?
We move fast, adapt quickly, and deliver big. If you’re proactive, collaborative, and love a challenge, you’ll thrive here. At Screwfix, the more you put in, the more you get out.
We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
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