Job Title: Accounts Receivable (AR) Associate
Contract type: Five Month Fixed Term Contract
Salary: £24,759 with potential to rise to £27,510 over 3 years
Closing Date: Tuesday 18th March 2025
NHS Supply Chain currently has an opportunity for an Accounts Receivable (AR) Associate to join our team on a fixed term contract for five months during an exciting period of transformation, working to make it easier for the NHS to put patients first.
The Accounts Receivable Associate is responsible for performing a wide range of responsibilities including reviewing documents received and providing archiving, registering and checking out all processes of payments and receipts, controlling and monitoring the commitments of payments and receipts of the company, and chasing debts with external stakeholders. They will also have responsibility for managing 200-250 accounts. It is an exciting time to join the team as we implement Oracle Fusion.
Every day you will …
* Actively chase all outstanding customer debt in accordance with agreed terms, policies, and procedures, via phone and email, updating Oracle where necessary.
* Investigate, raise and resolve customer disputes logging call disputes with customer services, and following through to resolution.
* Maintain processes and controls to ensure transactions are recorded accurately, timely and in accordance with agreed accounting standards.
* Complete regular AR transactional reconciliations, ensuring any reconciling items are resolved in a timely manner. Statements and reconciliations are usually sent to customers on a weekly basis to resolve unpaid invoices.
* Allocate and complete all daily customer cash receipts received within timescales set.
* Maximise cash-flow and minimise the levels of overdue debt. Develop and maintain effective working relationships with customers and internal stakeholders.
* Analyse customer data to identify adverse behaviours and prevent exposure to risk.
* Provide accurate and timely information on the status of customer accounts/debt to inform business decisions, identify and escalate issues and manage customer expectations.
What can we offer you?
* Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
* Annual bonus schemes, long service, and VIP colleagues awards.
* 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
* In-house training, support, and access to external qualifications to maximise your potential.
* 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme.
* Generous pension scheme (with us contributing 12% when you contribute 6%).
* Access to our Flexible Benefits Scheme.
* 2 days of paid volunteering leave.
* Access to many discounts from the Blue Light Card to NHS Discounts.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, sourcing, delivering, and supplying healthcare products, services, and food for NHS trusts and healthcare organisations across England and Wales.
What skills will help you thrive in this role?
* Previous experience of internal and external stakeholder management.
* Excellent verbal and written communication abilities.
* High attention to detail, and previous experience of working to KPIs.
* Ability to make sense of complex information to effectively solve problems.
* Previous experience of working in a fast-paced credit control team.
* Experience of working with Oracle Fusion would be an advantage.
* Used to dealing with high volumes of work.
Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is valued and celebrated. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
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