Credit Controller - UK Market The credit controller is responsible for coordinating the debts of existing creditors and deciding whether to allow credit to a debtor. The Credit Controller is a critical role and is ultimately responsible for managing all money borrowed or owed to the business. KEY RESPONSIBILITIES AND OUTPUTS
* Maintain strong relationships with all customers to ensure invoices are clear for payment.
* Collection of past due amounts by means of maintaining/implementing Direct Debit, sending e-mails, making calls and sending dunning letters to customers.
* Improve by reducing the overdue and outstanding in your specific regions.
* Review credit hold report and release orders as appropriate.
* Communicate and enforce credit policy to sales and customers.
* Accounts reconciliations from bank statements.
* Review customer account applications, assign credit limits and terms.
* Report risk issues and aged customers to (finance) manager and sales.
* Build and maintain A/R reports.
* Communicating with manager regarding problems, solutions and ideas that may improve the credit department and work cohesively towards achieving departmental and company goals.
* Customer service follow up.
* Follow up in case a collection has been handed over to collection agency.
* Enter new customers in Oracle.
KNOWLEDGE AND EXPERIENCE REQUIRED Education:
* BS degree in Business Administration or Finance is preferred
Experience
* 4+ years credit experience, preferably in wholesale/distribution environment dealing with a large account base.
Language skills
* English
* Other European languages is advantageous
KEY COMPETENCY REQUIREMENTS
* Excellent interpersonal skills with the ability to interact proactively with people leaders and employees at all levels of the organization
* Discretion, integrity and open-mindedness critical
* Understanding of collection patterns.
* Strong credit and financial analysis skills.
* Well versed in UK collection laws.
* Advanced Excel skills
MAIN INTERFACES Internal
* Sales and marketing team
* Country Managers / Market Leaders
* Finance Team Europe
External
* Retailers
* Credit rating companies
We have a competitive benefits package to offer About Specialized First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth and innovation. Around the world, we work to recruit candidates who are passionate and curious with the belief that everyone has the potential to be a leader.