Job Description
Our client, a leading presentation design agency in maidenhead, are now looking for a Senior Account Manager to join their friendly and talented team.
As Senior Account Manager:
You will manage the day-to-day relationships with their clients, working closely with Account Directors, senior colleagues, and clients to oversee projects at both a macro and micro level. The role involves delivering client requirements to a high standard within agreed timeframes while also supporting client strategy and account growth.
You will balance a hands-on approach with leadership responsibilities, mentoring junior team members in a dynamic, collaborative environment. This role requires a strategic mindset and the ability to multitask thoughtfully in a proactive environment.
Responsibilities of Senior Account Manager:
• Serve as a trusted advisor to clients, providing strategic recommendations to support project success and long-term account growth
• Lead and guide junior account managers and team members, contributing to a collaborative and supportive team environment
• Manage complex accounts from initial brief to delivery, identifying opportunities to support existing client relationships
• Lead financial forecasting, profitability assessments, and budget management to help meet financial targets
• Be proactive in finding new opportunities for clients, offering strategic services to enhance their success
Experience required of Senior Account Manager:
• A degree-level qualification - 2:1 preferred
• A minimum of 4-6 years of experience in a client-facing role, preferably within a design, marketing communications, or PR agency, with demonstrated success in leading larger or more complex accounts
• Proven leadership and mentoring skills, with the ability to manage, motivate, and develop junior team members
• Strong financial acumen, with experience managing budgets and project profitability at a senior level
• A proactive, strategic thinker with a proven track record of growing client accounts and exceeding targets
• Excellent organisation skills with a very high attention to detail
• Clear and concise communicator who is an active listener as well as a talker