Hospitality Assistant
Café Hospitality Assistant role in Peebles at £21,000 salary 35 hours per week
Peebles, Scottish Borders Xpress/CQ/8630 Salary Permanent £21,000 per annum35 hours per week
We are currently on the lookout for an enthusiastic individual to join our clients cafe in Peebles as a valued Hospitality Assistant.
If you are a hard-working, driven individual with a passion for the outdoors and a dedication to delivering top-notch service to customers in a breathtaking scenic setting, then your search ends here! Our client in Glentress is eagerly seeking a new Hospitality Assistant to join their already exceptional team, ensuring that both locals and guests receive impeccable service, delicious food and drinks, and unforgettable outdoor activities.
Our client will offer you:
• Embrace a healthy work-life balance with a schedule tailored for your well-being: enjoy the beautiful surroundings with sociable hours from 8:00 am to 6:00pm, ensuring ample time to recharge and pursue your passions outside of work.
• Receive comprehensive training from our clients experienced staff members, ensuring you are fully prepared for all aspects of the role.
• Share in gratuities as a recognition and reward for your hard work and dedication.
• Gain access to our clients company pension scheme with a generous employer contribution, securing your financial future.
• Explore opportunities for career advancement through internal and external training programs, investing in your professional growth.
• Enjoy exclusive discounted staff stays at our clients group of hotels, allowing you to relax and rejuvenate with special privileges.
• Participate in annual staff events as a token of our clients gratitude for your invaluable contributions.
The Place
We're seeking your passion and energy to contribute to making our client's café an integral part of the Glentress experience. Our clients Café is seen as a vibrant hub for the biking and hiking community, a place where kindred spirits gather for delicious food and drinks in a social atmosphere. Our client's establishment is where visitors come to share stories of their adventures on the trails or through the forest. If you're enthusiastic about the outdoors and dedicated to delivering exceptional customer service, then you possess the qualities our client is seeking.
About the role:
Your job is to provide friendly and efficient service to all customer and visitors alike. Your first impression matters greatly! If you're warm, possess a welcoming demeanour, and genuinely enjoy the hospitality industry, we're eager to hear from you. Being personable and able to engage confidently with others is key. A comprehensive understanding of the various activities available in and around Glentress, Peebles, and the nearby areas is essential. Our client upholds the values of traditional Scottish hospitality, ensuring that from the moment guests first step in, they feel like they’re among old friends. This welcoming atmosphere starts with you, your role is to facilitate a relaxed and enjoyable experience for our clients guests whilst also providing an efficient and attentive service. Full training will be provided for all aspects of the position.
What we are looking for from you:
• Previous experience in a similar role is a big plus, as your knowledge and skills are valued by our client. However, what truly impresses and holds value to our client is your attitude and enthusiasm for hospitality and customer service.
• Thrive in a dynamic, fast-paced food and beverage environment, demonstrating your ability to achieve food-service excellence even under pressure. Attention to detail is paramount; maintaining cleanliness and orderliness throughout the establishment is essential. Additionally, you'll have a knack for upselling to our customers, enhancing their experience with additional offerings. Demonstrating your ability to work effectively within a team is also crucial to our client.
• Possess a keen interest in outdoor activities and nature, as this role entails interacting with our customers after various outdoor activities, including hiking, biking, hill walking and more.
• Exhibit a warm and approachable demeanour, as our client prioritises positive teamwork and fosters an inclusive, welcoming atmosphere. Genuine smiles and a desire to exceed customer expectations are highly valued, as there will be extensive customer interaction.
• Display flexibility and adaptability, as hours of work may vary to meet the business needs, including weekends, some previous barista and waiting experience would be beneficial but full training will be provided for all aspects of the position.
• Be capable of commuting to and from Peebles, a driving licence would be desirable.
Join a dynamic team and embark on an exciting journey as a Hospitality Assistant in Peebles! Apply now to become part of our clients already exceptional team and contribute to crafting culinary experiences that leave a lasting impact on their visitors. Apply now and work together to create memories and unforgettable dining experiences that resonate with our clients valued guests long after their visit.