East Kent Hospitals University NHS Foundation Trust
We are a leading Trust for use of technology. We are introducing electronic bed management and benefit from real-time reporting of up-to-date information for every patient, plus point of care testing. The Trust has 24/7 access to CT and stroke thrombolysis, and benefits from interventional radiology services in our sister hospital at Canterbury. William Harvey Hospital is the primary PCI hospital for Kent, and has trauma unit status. We are part of the top-performing South East London, Kent and Medway Trauma Network, with the local major trauma centre being King's College Hospital.
We have recently secured £6.42m in national funding for new observation wards at both departments and are investing significantly in medical, nursing and support staff throughout the emergency floor, including specialist pediatric nursing.
As a result, a new and exciting opportunity has arisen for a suitably qualified Enhanced Observation Support Worker to join our team! Working at one of our aspiring sites, you will have the opportunity to be a part of a successful team of professionals that are passionate about 'making a difference' every day.
Please note that previous applicants need not apply.
Main duties of the job
To work with the Emergency Department (ED) clinical team and the Liaison Psychiatry service to care for patients who present to the Emergency department with a broad range of mental health and psychological problems including mental health conditions, dementia, drug, and alcohol-related problems.
To support any patients in the ED including observation ward, who are identified as requiring closer supervision as a result of their mental or physical health presentation that may affect their cognition, capacity, or wellbeing.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering front-line staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person Specification
Experience
* Experience of acting in a caring role with patients with challenging behaviours, mental health needs
* Ability to work in a changing environment
* Willing and able to support qualified staff
* Previous experience in a hospital environment, or other care setting
Qualifications
* Good standard of general education
* Willing to undertake NVQ level 2 in Care
* NVQ III or prepared to work towards
* Completed Care Certificate
Governance
* Understands the role of the Healthcare Assistant
* Demonstrates patient-focused approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Kent Hospitals University NHS Foundation Trust
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