About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Service Support Ambassador to join our team.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Duties of Role:
* Day to day running of Warehouse, maintaining a safe working environment and ensuring a high standard of cleanliness and stock accuracy.
* Unloading and loading of vehicles using Forklift Truck.
* Joy Ambassador/ Merchandiser stocktakes & Stock Transfers.
* Joy Ambassador/ Merchandiser Cash handling in depot.
* Managing and Tracking product waste.
* Cover essential needs in the field – including emergency relief support, delivery of stock, adhoc installs and project work.
* Support Area Leaders during holiday periods.
* Attend training courses where required.
* Ensure Fleet is maintained to a high level including compiling vehicle audits.
* Maintaining and recording of vehicle weight to ensure we are legally compliant.
* In the field audits of machines where required.
* Assist with Onboarding of New Starters including essential training such as EdAPP, BCARM and Fleet Defense Modules.
Department Functions and Reporting
* Complete all required documentation accurately and on time.
* Work closely with the field team and relevant dept to deliver exceptional service.
* Support the ASL’s communication of departmental or company information to the team, management, and other departments.
Health and Safety
* Comply with all Company and Statutory regulations regarding Health and Safety
* Make yourself aware and observe all relevant health and safety rules and procedures on customer sites.
* Ensure appropriate PPE is always worn where relevant.
* Ensure your company car is always kept clean and road worthy in line with company procedures.
Requirements
* Take a proactive approach to communication.
* Strong communicator and the ability to present information clearly.
* Solid decision-making abilities
* Ability to multi-task and manage tight timescales effectively.
* Impeccable attention to detail
* A strong team player but confident working independently
* Self-motivated and the ability to act upon own initiative.
* Process Driven
* Ability to work well under pressure.
* Professional
* Positive
* Hold high levels of integrity.
* The ability to prioritise work and pre-empt upcoming challenges and put the plans in place to prevent/overcome the challenges before they arise.
* Computer Literature with knowledge of excel, emails, powerpoint, word, and an appetite to learn and understand our database.
Benefits
* 25 days holiday pa + bank holidays,
* Life assurance of 2x yearly salary
* Competitive pay rates- we pay more than our competitors in almost all locations
* Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
* Security of 5-weeks paid sick leave
* Development opportunities available and clearly mapped career paths
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.