Job summary We work in a busy, growing and fast paced GP surgery. Our primary focus is answering the phones. This includes booking appointments for our patients, answering any queries or questions from our patients and liaising with third party care providers. Our phone lines are extremely busy and the right applicants will need to be able to work quickly and efficiently in everything they do. The applicants will need to be able to learn other aspects of this role as it is a varied role encompassing a wide spectrum of admin activities. Our admin team provide support to all our GPs and Nursing staff. This may be in the form of completing the tasks allocated, sending referrals off promptly so as to provide the best care for our patients and any other ad hoc tasks There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude Main duties of the job There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude About us We work in a busy, growing and fast paced GP surgery. Our primary focus is answering the phones. This includes booking appointments for our patients, answering any queries or questions from our patients and liaising with third party care providers. Our phone lines are extremely busy and the right applicants will need to be able to work quickly and efficiently in everything they do. Date posted 10 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A0785-25-0002 Job locations 110 Peartree Lane Welwyn Garden City Hertfordshire AL7 3UJ Job description Job responsibilities There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude. Ideal wish list: Knowledge of word and excel Previous experience with-in the healthcare environment Former customer service experience Please note that this job description is not exhaustive and additional duties may be assigned as needed. Job description Job responsibilities There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude. Ideal wish list: Knowledge of word and excel Previous experience with-in the healthcare environment Former customer service experience Please note that this job description is not exhaustive and additional duties may be assigned as needed. Person Specification NA Essential NA Desirable NA Qualifications Essential NA Desirable NA Experience Essential NA Desirable Knowledge of word and excel Previous experience with-in the healthcare environment Former customer service experience Person Specification NA Essential NA Desirable NA Qualifications Essential NA Desirable NA Experience Essential NA Desirable Knowledge of word and excel Previous experience with-in the healthcare environment Former customer service experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Peartree Group Practice Address 110 Peartree Lane Welwyn Garden City Hertfordshire AL7 3UJ Employer's website https://www.peartreegp.co.uk/ (Opens in a new tab)