Job summary We believe that every Medical Secretary working for us plays a key role in improving patient experience and plays a vital part in supporting medical staff with day to day duties. We're looking for an experienced, highly organised and committed individual who shares our values and wants to invest in continuously improving patient care and experience. If you're an experienced Secretary looking for a new challenge in General Surgery, Urology, Breast and Vascular specialities and you feel passionate about making a difference and have with a high level of attention to detail, this position is for you. Main duties of the job To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner. Efficient management of the Consultants diary. Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards. To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team. An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines. Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries. Support management in the preparation and validation of the waiting lists and performance data in the team leader's absence. Liaise effectively with wards and departments within the hospital. To escalate any urgent problems to a senior manager. Provide secretarial support/cover for colleagues during absence. Undertake necessary training as and when required by the Trust. Closing Date of Applications:27th February 2025 Interview Date:13th March 2025 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Date posted 14 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata / pa Contract Permanent Working pattern Part-time Reference number 320-SURG-BUR-1181 Job locations Queen's Hospital Burton Belvedere Road, Burton on Trent, Staffordshire DE13 0RB Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers Person Specification Qualifications Essential GCSE English (9-4 or A-C) Typing qualification/Advanced keyboard skills or relevant experience Desirable Working knowledge of NHS pathways and 18 week RTT process Skills/Experience Essential Good communication skills Audio Transcription Desirable Previous NHS experience Person Specification Qualifications Essential GCSE English (9-4 or A-C) Typing qualification/Advanced keyboard skills or relevant experience Desirable Working knowledge of NHS pathways and 18 week RTT process Skills/Experience Essential Good communication skills Audio Transcription Desirable Previous NHS experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Queen's Hospital Burton Belvedere Road, Burton on Trent, Staffordshire DE13 0RB Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)