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Exciting opportunity for an experienced professional with an IT solutions background to manage a portfolio of existing customers.
This forward-thinking, tier 1 Microsoft CSP business displays a genuine commitment to ongoing employee CPD, with a clear route for progression as well as offering generous benefits.
You must have excellent verbal, written, and presentation skills, and knowledge of MS Cloud Products. You can either be an experienced sales or account manager OR be experienced in providing technical support and looking for a move out of the helpdesk and into customer management. A driving licence is essential.
As Account Manager you will:
1. Provide outstanding reactive and proactive customer care to your portfolio of existing customers.
2. Respond to marketing leads.
3. Assist with cross-sell/up-sell opportunities.
4. Ensure customer success and satisfaction.
5. Travel to customer sites (60-mile radius of Cambridge).
6. Attend networking events.
Benefits:
1. Flexible hybrid working (2-3 days from home).
2. Profit share and annual performance bonuses (10-15% annually).
3. 12 paid training days p/a (on a certified Microsoft syllabus).
4. Death in service insurance (3 x annual salary).
5. Enhanced parental leave.
6. Free, unlimited electric vehicle charging at the office.
7. Access to the Octopus EV company car scheme.
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