Desktop Rollout Engineer - M&A Experience 6 Months Contract Hybrid - 2 days a week in the office Our insurance client is looking for a Desktop Rollout Engineer to join them on a 6-month contract basis. This role forms part of the IT Strategy & Transformation team responsible for delivering M&A and IT integrations. Responsibilities: Providing escalation support to the IT Project Manager during project activity Ensuring all changes to production services are subject to change control Producing documentation to improve the efficiency and effectiveness of post-project support as part of project delivery Conducting root cause analysis following unplanned disruptions to enhance system availability during project and warranty periods Develop strong relationships with the Business Units Respond to the Business Units' requirements as appropriate Support the business units with their use of the IT systems Requirements: Infrastructure knowledge - at least one year's experience as a Project Engineer, Service Desk or similar IT role Experience working with standard Microsoft cloud technologies such as Azure, M365, Azure AD & Intune General understanding of Windows Operating Systems, especially Windows 10 Detailed knowledge of configuring and administering Windows operating systems Proven analytical and problem-solving abilities to ensure that solutions are delivered within an SLA Ability to communicate in a technical and non-technical manner depending on the audience Must be willing to Travel domestically and internationally, at times for extended periods (up to 1 month at a time) To apply for this position please submit your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.