Job summary IINTERNAL ONLY - This post is open to Berkshire Healthcare NHS Employees Only This is an exciting opportunity to join the Mental Health Urgent Care Services in Berkshire. As Service Manager, you will be responsible for leading the Psychological Medicines Services (PMS) for the Trust and become part of the Senior Leadership Team for the MH Urgent Care Services. Supporting two Acute Trusts in Reading and Slough, working across 2 ICBs and in partnership with six Local Authorities, the Service Manager will be responsible for ensuring that patients requiring mental health support in both the Emergency Department and wards within the Acute Trusts receive timely assessments, interventions, referrals into other services and signposting to other organisations as required.Proactive management is required to continuously enhance the service offered, working with the Acute Trust, Police, SCAS, VCSE and all other relevant partners to support patients presenting in crisis or in need of other mental health support. Relationship building and visible leadership are key to the successful administration of this post.The post is full time, working across a 5 day period, although the Trust does support flexible working requests which meet the needs of the service. Main duties of the job To provide both clinical and managerial leadership at an operational level, ensuring the safe and effective provision of area services on a daily basis. To manage the service through a period of structural and organisational change and drive lasting improvements to service delivery. The post holder will develop and maintain key relationships within the Acute Trusts at Wexham Park Hospital (WPH), Slough and The Royal Berkshire Hospital (RBH), Reading The post holder will be responsible for providing and monitoring clinical advice, training and supervision for staff operating within Psychological Medicine Service (PMS) in the RBH and East Berkshire Psychological Medicines Service (EBPM) in WPH multidisciplinary teams, and for ensuring appropriate and consistent clinical decisions and plans are made in the delivery of the Berkshire wide Psychological Medicines Service model. The post holder will proactively and professionally provide support to the Head of Service for the joint development and embedding of PMS clinical best practice, strategic and operational policies, procedures and delivery of quality standards and performance targets. About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust site Date posted 05 February 2025 Pay scheme Agenda for change Band Band 8b Salary £64,337 to £74,415 a year per annum (Incl. of HCAS) Contract Permanent Working pattern Full-time Reference number 371-MHS689 Job locations Wexham Park Hospital Wexham Street Slough SL2 4HL Job description Job responsibilities The "must haves" for this rol e: 1. Professional Registration 2. Non-Medical Prescribing 3. Significant experience working within Psychological Medicines Services 4. Extensive experiencing of managing serious incidents and situations concerning safeguarding, risk management, complaints and formal investigations, including presenting evidence at court The post holder will be based in either Wexham Park Hospital, Slough or the Royal Berkshire Hospital, Reading Interviews are due to be held on 19 February 2025. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We have identified that this is a role where we have underrepresentation of ethnically diverse colleagues. As part of our commitment to inclusion and Unity Against Racism we offer guaranteed interviews to candidates who meet the essential criteria and identify as: Asian or Asian British, Black or Black British, Mixed and Other Ethnic Groups We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Kenny Byrne on 07766991079 or email: kenny.byrneberkshire.nhs.uk who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Job description Job responsibilities The "must haves" for this rol e: 1. Professional Registration 2. Non-Medical Prescribing 3. Significant experience working within Psychological Medicines Services 4. Extensive experiencing of managing serious incidents and situations concerning safeguarding, risk management, complaints and formal investigations, including presenting evidence at court The post holder will be based in either Wexham Park Hospital, Slough or the Royal Berkshire Hospital, Reading Interviews are due to be held on 19 February 2025. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We have identified that this is a role where we have underrepresentation of ethnically diverse colleagues. As part of our commitment to inclusion and Unity Against Racism we offer guaranteed interviews to candidates who meet the essential criteria and identify as: Asian or Asian British, Black or Black British, Mixed and Other Ethnic Groups We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Kenny Byrne on 07766991079 or email: kenny.byrneberkshire.nhs.uk who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Person Specification Education/Qualifications/Training Essential Professional Registration (E.g. RMN, Social Worker, Occupational Therapist etc) Master's Degree or equivalent experience Non medical prescribing QMIS training Desirable Postgraduate management/leadership qualification or equivalent Previous Experience Essential Demonstrable experience of managing difficult situations with service users that have complex mental health conditions and challenging behaviours Extensive experiencing of managing serious incidents and situations concerning safeguarding, risk management, complaints and formal investigations, including presenting evidence at court Significant experience working within Psychological Medicines Services Strong experience of clinically supervising and mentoring staff as well as effectively resolving people and service performance issues Experience at Band 8a, managing a Team and offering clinical and managerial leadership. Budget Management Desirable Experience working within MH Urgent Care Services Knowledge, Skills & Abilities Essential Ability to motivate and lead teams, reprioritising work and that of others work to reflect changing needs Expert knowledge in a healthcare area of specialism and the ability to provide expert advice / knowledge when interacting on health and social care subjects Knowledge of national operating frameworks, relevant health and social care legislation and future change and transformation programmes in health and social care Excellent interpersonal, influencing and communication skills and the ability to engage clinicians and other stakeholder groups in change, development and improvement Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with highly distressing circumstances Ability to cope with conflicting and competing demands, a willingness to be challenged and a confident approach in managing complex change and working well under pressure Competent IT skills and the ability to navigate around various systems and software packages (such as RiO, outlook, databases, MS office and the internet) Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position Experience of managing teams with complex caseloads and managing complex change projects, including staff consultation and culture change Experience of working effectively in a multi-disciplinary team and multi-agency environment Demonstrable experience of managing difficult situations with service users that have complex mental health conditions and challenging behaviours Additional Requirements Essential Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites. Additional Requirements Essential Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites. Person Specification Education/Qualifications/Training Essential Professional Registration (E.g. RMN, Social Worker, Occupational Therapist etc) Master's Degree or equivalent experience Non medical prescribing QMIS training Desirable Postgraduate management/leadership qualification or equivalent Previous Experience Essential Demonstrable experience of managing difficult situations with service users that have complex mental health conditions and challenging behaviours Extensive experiencing of managing serious incidents and situations concerning safeguarding, risk management, complaints and formal investigations, including presenting evidence at court Significant experience working within Psychological Medicines Services Strong experience of clinically supervising and mentoring staff as well as effectively resolving people and service performance issues Experience at Band 8a, managing a Team and offering clinical and managerial leadership. Budget Management Desirable Experience working within MH Urgent Care Services Knowledge, Skills & Abilities Essential Ability to motivate and lead teams, reprioritising work and that of others work to reflect changing needs Expert knowledge in a healthcare area of specialism and the ability to provide expert advice / knowledge when interacting on health and social care subjects Knowledge of national operating frameworks, relevant health and social care legislation and future change and transformation programmes in health and social care Excellent interpersonal, influencing and communication skills and the ability to engage clinicians and other stakeholder groups in change, development and improvement Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with highly distressing circumstances Ability to cope with conflicting and competing demands, a willingness to be challenged and a confident approach in managing complex change and working well under pressure Competent IT skills and the ability to navigate around various systems and software packages (such as RiO, outlook, databases, MS office and the internet) Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position Experience of managing teams with complex caseloads and managing complex change projects, including staff consultation and culture change Experience of working effectively in a multi-disciplinary team and multi-agency environment Demonstrable experience of managing difficult situations with service users that have complex mental health conditions and challenging behaviours Additional Requirements Essential Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites. Additional Requirements Essential Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Berkshire Healthcare Foundation Trust Address Wexham Park Hospital Wexham Street Slough SL2 4HL Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)